5

My household has 4 vehicles that we take regularly and have never been disappointed... Nick at the counter is amazing 👏 I will continue to use your amazing services !!!

Thank you Alex. Russell and his guys really do their best for their customers.

- 118 Trademark
1

PLEASE SEE MY RECENT EDIT FOR THIS SHOP BELOW. Robert and Coy are perfect gentlemen. So very kind, patient with a ton of questions, thorough, and professional. This shop is honest as well, sadly, one of the very few shops remaining that actually do the work in a quality and guaranteed way! They are men of their word! THANK YOU! I live in El Paso but entrust our auto repairs for my dear son, an Austin resident, with these men. They take care of my beloved son’s truck which blesses me very much. Don’t ever take your vehicle anywhere else. These guys are clearly the very best! Thank you, again, Robert and Coy! Blessings to the all of the Austin Automotive pros!!! SUBSEQUENT HUGE PROBLEMS WITH THIS SHOP. All related to squeaky breaks on my Nissan Altima. Inspected and estimated over $1200.00 to repair. Sounded weird and deceitful. Took it to Pep Boys for second opinion. Changed out the break pads adjusted tested and charged $169.00 parts and labor. I’ll never go back there.

Hi Joey. We apologize if you feel like we were trying to be deceitful in any way, that is not how we operate. When you came in you asked that your brakes get inspected, upon doing so we stated they did not need replacing as they had plenty of life to them. We did provide an estimate to replace them per your request but again, we noted that service was not necessary. If we didn't communicate that well, we are sorry and would like to make it up to you. We've tried calling but get sent straight to voicemail. Do you mind calling me directly? My name is Clay and I can be reached at 512-903-7295.

- 1607 W. Parmer Ln
1

Couldn’t tell me what the fix would be as far as alignment. Just told me it’s starting to show it’s age

I am Sorry Michael, Showing its age on your 2007 Silverado 2500 with 245,000 miles would refer to bushings getting weak, coil Springs sagging from age and miles causing ride height issues. Minor play in multiple joints and ends. Any one issue in and by itself is no big issue if they are still in specification (play tolerance). However when all is combined you have a suspension that to restore to like new shape would require an extensive suspension rebuild that could cost a couple of thousand dollars or more. We would be more than happy to perform the extensive suspension overhaul if you wish to proceed. We aligned your truck as close to the factory specifications as possible.

- 10181 E. Crystal Falls Parkway
5

Thank you for the STARS!

- 12990 Research Blvd
5

Fast & friendly service. Had me back on the road & driving safely by the end of the day. Thanks!

Thank you Diana! We aim to please.

- 103 Venture Blvd
5

Wonderful. As always! Been using them for years. Wouldn’t go anywhere else.

5

Wonderful. As always! Been using them for years. Wouldn’t go anywhere else.

5

Really great, honest, service here. They even admitted an error after I pointed it out and they went back and checked! We are getting our car serviced here from now on!

Thank you Stephen. When something goes wrong we make it right.

- 12990 Research Blvd
3

Thank you Mr. Russi. I will have the shop Manager contact you to see what we could have done better.

- 10181 E. Crystal Falls Parkway
5

Very friendly and helpful staff! I didn't dread having to take my car in to the shop for once. They were super attentive and answered any questions I had. I will definitely be back for any other car needs.

Thank you Janelle! See you next visit.

- 1915 So. Bell Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.