5

I've taken my car to 2 other shops in Austin, and both times either the issue hasn't been fixed, or has come back in weeks. When my brakes started grinding, Austin's Automotive Specialists fit me in on a Saturday, and was able to address 4 separate problems with my car I'd been having for a while. I got my car back by Tuesday, paid significantly less than I expected to, and all 4 of those issues have been fixed/taken care of. They were honest with what needed done. Andy took care of me, and I will be returning the next time I need my car looked at.

Chris I am sorry you had trouble at 2 other shops but glad you came to us and glad Andy fixed you up right.

- 8405 Research Blvd.
5

Just got back from an oil change, the experience was good. They had fair pricing for the service that i needed. I got a full synthetic mobil 1 oil change and my air filter change for $82. I ask if they would service my transmission flush but were professional enough to decline because Nissan car's transmission has a history of problems would cause liability. I would recommend the place for there fairness and good service.

5

Andy and the crew at Austin Automotive Specialists are amazing! They have great customer service - fast, friendly, very knowledgeable and priced right. They squeezed me in when they already had a busy day and got me back on the road before that evening. I needed a new starter and also happen to be past due for an oil change at that time - they knocked it all out! They offer better brands of oil than the fast lube places too. This is where I will take my car always.

5

Andy's team is awesome. This is the only place i trust sending my daughters to and know that they won't be screwd over. We took the car there for something we thought was going to be expensive. They told us the truth that the engine needed some minor inexpensive adjustment and they didn't charge us anything. This is the place to take your car. I take my Lexus and chevy cruze there. Sam

5

Great shop the only one up north that was willing and capable of fixing my 61'OLDSMOBILE. Great customer service,great price. Thank Chris G. For helping keep the green ghost going strong. Same day service was excellent. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Zalo. Read more

1

The research blvd location is the worst. The Manager Mike needs to be terminated.

Duane, Mike is an excellent manager and great family man. He will not be terminated. I have looked into your situation and it is obvious your attacks on him are not justified. I will take my licks when I deserve them but will not cower.

- 8405 Research Blvd.
5

I always receive awesome customer service at Austin's Automotive Specialists. They are super quick and they get the job done right every time. Andy is an honest and straight forward guy and I will always trust these guys to take wonderful care of my car. :-D

5

Mike Riley, Manager, was very helpful. After getting tires rotated at Discount Tire, they referred me to Austin's Automotive Specialistss for an alignment. I had been hearing road noise and hoped this would be the solution. With Mikes assistance, it was determined that a hub assembly would need to be replaced and this was a warranty item. He could have continued to do the alignment but recommended I first get the hub at Chevrolet and then bring it back for the alignment. I did exactly that. I could have never come back and simply had the dealer do the alignment but felt like I owed it to Mike. The noise is fixed. I'd recommend Austin's Automotive Specialistss and Mike and would go back again. Cheers Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Jeff! sorry it took so long to reply. Read more

5

I am new to Austin and I just recently purchased a vehicle. I realized it needed some additional work after I purchased it (which I was not very happy about) and I was referred to Austin's Automotive Specialistss. I called and spoke with Jason about scheduling a time for me to bring my car in. Jason is very friendly and has great customer service skills. When I dropped the car off, Mike greeted that morning when I dropped it off. I explained to him the issue I was having and assured me that he and the guys would take care of it for me. I called later that morning to check on the issue and was given the estimate. I picked my car up that afternoon and it was running beautifully. The car was clean, the seat was still in the same location that I sit in, and the radio was on the same station, the mirrors in the same place and plastic on the driver's seat. The entire process of dealing with Austin's Automotive was painless and seamless. Checking in and checking out was simple. The guys were friendly and professional, the waiting room is clean, the lot and work space is neat and picked up. I would recommend calling Mike and Jason for any repairs for your vehicle. I will be taking both of my cars back to them for all the service in the future. Thanks! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Lisa! We really appreciate your business. Read more

5

Great guys; fair price & never try to hike up the rates; I have recommended & will continue to recommend others here. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Mathew, sorry for the delay in my reply. Read more