Austin's Best Choice for Auto Repair

Great people and experts!!! I've been going to them for 10years!!

Last year Cameron Walker did a fine repair job on a motor mound that was nearly a disaster, but I failed to mention the mechanic who discovered it and repaired it. Thank you Cameron for the expertise in car repair as your Father before you. You two make a fine team. It is done right always the first time and at a very affordable price. Austin Automotive is becoming like family. I have never had to return my car back. Honest work at honest prices. Thank you Cameron.

This place is going down hill fast. I first called and made the appointment with “Doug”. I then drop my car off and all of a sudden, they are confused about what I am taking my car in for in the first place and then Blake is telling me “…oh well, sorry Doug’s not here anymore”. I literally spoke with him three days ago…. Then they claimed they didn’t know what to do with my car which I took my car back to them after they fixing the same issue a few months ago. They claimed to have “no notes from my previous visit” and they claimed they don’t have the part to fix my car anymore. Why did you accept me the service to begin with? Then I had to call multiple times to find out, “oh sorry, we are really backed up at this point so we can get your issue tomorrow”, this happened multiple times. I had to call everyday to just get a freaking update on what was going on with my vehicle. This place is mismanaged and ultimately a joke. They will try and price gouge you too on top of not communicating with you as well. Don’t recommend this place to anyone. Avoid if you can! It’s not worth the price and waste of time.

I had them flush my differential, transfer case, and transmission for my Ram 1500. The turnaround time was pretty quick and Blake kept me up to date with what was going on. I would definitely recommend this place and will come back here for future maintenance.

They did an outstanding job of sorting my suspension issues out and correcting the root problem. It required a deep understanding and took much longer than a normal wheel alignment but they took the time and made the effort with the result that they fixed my problem correcting. Thank you to Melissa and her crew for an excellent job well done!

This was the 2nd time I used this shop to deal with a suspension issue. This time was more straight forward, but their commitment to excellence remained on full display. Trustworthy and capable is how I see them and would recommend them to anyone.

Always a good experience here!

First time here, friendly and knowledgeable staff. Clay and Ryan explained the work being done and kept me informed of status on my car repair. Would highly recommend and I will definitely be a repeat customer

Excellent customer service & great mechanic work! Austin Automotive took a look at my vehicle and had the problem diagnosed in a timely manner, they were quick to communicate with me what needed to be serviced and had my vehicle fixed within 1-2 days!