I’ve been to this place three times and I’m concerned now. I notice a pattern about taking my car there. First time I took my car there, everything was fine so I was happy with the oil change service and wanted to come back again. The second time was simple but a week later, I suddenly needed a brake job so I had my rear brake pads replaced. I didn’t think anything of it so I just took my car to the same place for oil change and suddenly I was told that I needed front brake pad replacement. Up to that point before I took my car today, my bmw module has all the components checked out including the front pads and now they have to be replaced? If you are in similar situation when you go to this shop, let me know and we can do something about it.
Sorry you were unhappy with us. Umar you have actually had 4 oil changes done at our shop. with 111,000 miles on your car it's not unusual to need brake service or any other service. We always let our customers know if we see services their vehicles are in need of. This is something that any shop that cares about their customers would do. I see you also gave Mr. Beemer a 1 star review for letting you know of needed services. Hope you find a shop you are happy with.
- 1417 W. William Cannon Dr