I brought my son's car here to fix an issue with the shifter. They did a repair that initially worked, but for whatever reason didn't take as the issue came back. After further investigation, they determined that the shifter needed to be replaced, but the shifter part cost a bit more than our investment into the repair up to that point. When I expressed to the manager (Doug) that I was disappointed that a repair was made that didn't correct the issue, and I wasn't too happy to essentially pay for a repair that I had already paid for....he did the right thing and replaced it without charging us anymore money. I will say that is a very standup company that stood beside their work, even if it cost them money to make it right. I will gladly continue to use this company.
Thank you Chris we want to make and keep our customers happy.
- 303 RR 620 So.