Austin's Best Choice for Auto Repair

Andrew was extremely nice and helpful. Overall great experience. I will bring my car here from now on.

Andrew was extremely nice and helpful. Overall great experience. I will bring my car here from now on.

(Translated by Google) I always use oil change services and they are very fast and efficient (Original) Siempre uso los servicios de cambio de aceite y son muy rápidos y eficientes

WARNING!!!! DO NOT TAKE YOUR DIESEL HERE! They caused turbo leaks and transmission leak. They kept truck for 8 days for motor mounts. Every time I popped up over there to check on my truck they were not working on it and they quoted me a price and charged me more when I finally got my truck back. Now I’m left with issues I never had. They could have just called me and told my they didn’t know how to work on my truck and I would have gladly picked it up and took my truck to a diesel mechanic that knew what they were doing.

First impressions of any business will be the person behind the counter waiting on you &/or taking the phone call. In my case @ Lakeway's Austin Automotive it was Chris. He was very friendly, listened well & assured me that they would do what they could. In my case, my Enclave had a windshield water leaking. When key turned off the engine kept running. Chris called to update, give estimate for further investigation but in my case they could not specifically determine. Probably a windshield, so I did have to take it to an auto glass place for further investigation. And I applaud Chris & Austin Automotive for doin all they could, THANK Y'ALL

Everyone I spoke to was very friendly, Jerome answered the phone and I told him what was going on and asked for an appt. I showed up about 30 minutes later and they got to working on my car right away. I told Jerome ow I was a little strapped for cash and he worked with me on the pricing. I could tell the team actually enjoyed working together and overall it was a pleasant experience given the circumstances.

Very professional, communicated the whole way through and did a great job on figuring out and fixing why my jeep was overheating. Will definitely be visiting the next time I need any vehicle service done.

Brake repair. Great job, quickly done. I knew exactly what was required and their inspect only confirmed what I knew. Did not try to sell me on additional issues. Also less expensive than a competitor cost. I would use this service again.