Clay and the guys at Austin Automotive Specialists were all super friendly, honest and made me feel comfortable leaving our car in their care. Since I was able to just leave our car with them for a while, I didn't make an appointment, I just called one morning and asked if I could drop it off, and that worked out great. I discussed issues/concerns and what we wanted to have done, and they were able to look at it, and called me with a price within a few hours. I gave them the "go ahead" and they had it fixed and back to me the next morning. They didn't try to add on a bunch of other services or parts, and when I went to pick it up, the price was exactly what I was quoted over the phone. I also appreciated that they weren't condescending towards me because I'm female (you ladies out there know what I'm talking about!). I checked around on the price of the parts, and I felt like they were very competitive, and even way under what a lot of places would charge. I'm really glad they are getting such great reviews on here. It's a great reflection of what they offer. I'll be bringing our other car here for some windshield wiper motor problems we've been having. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you Beth !! Read more

I called to make an appointment on March 4th. The appointment is supposed to be “next Friday”. So I came today (March 11th) but I was told I was put on March 18th. There are three staffs (I suspect if they are real mechanics) and all of them are hanging around doing nothing and so I asked if I can do it now. The staff at the desk told me there are several cars waiting and so I have to wait approximately 2 and a half hrs. Seriously? No one was working and I had to wait for 2 and a half hours? This place is a compeletely junk. If you want to waste tons of time waiting while no staffs are working, please go ahead.

Please do not go here especially if you are a women they will rip you off!! Service was fast but not worth the money and be prepared to be told any "package" prices and they will not give you what your car really need and do things without your permission. I called the manager to ask why all the things were done and he said that I need to take self responsibility for not asking for prices up front umm hello what does a basic oils change mean?! I would never recommend these these men to anyone that i know. NOt even a worst enemy. Disgusting save your money and time and go somewhere else please!! Disappointed isn't even the right words for me is disgusted and appalled by this type of behavior. Spend your money else way. Oh and even if you do submit a complaint be prepared to be called a liar and disrespected as a customer. If your into that you found the right place, to give away your money!!

Called this morning to get 2 new tires for my truck. Since they are 31", he had them, but had to go to his warehouse in south austin to pick them up and bring them back up to the shop. This was fine by me though as we scheduled an appointment for later in the day. Went in and was out in 30 minutes with 2 brand spankin new tires. Nice, easy, friendly service. What more can you ask for? Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you BW. Read more

Andy was such a great manager. I brought my kia here down from the dealership after they had tried to upsell me for $600 worth of unnecessary repairs. I walked out with a discounted alignment instead. Definitely coming back here for all my services.

These guys are honest and friendly.. After almost being scammed by groovy automotive they took care of me no problem -- they also didn't try to solicit me anything extra which was nice for once. Very accommodating and great service. Will use them again

I can not speak highly enough about the honesty, integrity, and efficiency of these guys. Adam, the Manager has been taking care of my Lincoln for several years. I've never had a bad experience, I've always been happy with the work his team does, and, I've never doubted anything he's told me. In this day & age of "buyer beware " Austin Automotive Specialist can be trusted to be honest, fair, and reliable. Please consider using them for your next automotive visit. I'll be a customer for life. Today2/8, I just had another fabulous job done on my Lincoln, and since the part was under warrant, there was no charge AND they topped off my brake fluid just cause they are nice, professional guys! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/24/2017Thank you for your 2 reviews Linda. I'm sorry I didn't thank you earlier. Read more I can not speak highly enough about the honesty, integrity, and efficiency of these guys. Adam, the Manager has been taking care of my Lincoln for several years. I've never had a bad experience, I've always been happy with the work his team does, and, I've never doubted anything he's told me. In this day & age of "buyer beware " Austin Automotive Specialist can be trusted to be honest, fair, and reliable. Please consider using them for your next automotive visit. I'll be a customer for life. Read more