Went in for an alignment. I watched as they took the car out for a joy ride first for 15 minutes. Not sure why that was necessary for an alignment. Maybe they just want to be thorough. That's ok, but left me with a bad taste in my mouth. They finally checked the alignment. Said it was way off, that I needed hundreds of dollars of work and would take several hours. I was suspicious, so I just had them give me my car back and took it to a shop that I trust, where I should have gone to begin with. They said the alignment was mostly fine, only needed a very slight minor adjustment, and only charged me $80. Now, I have no way of knowing for sure which shop was right and which was wrong. Maybe the second shop was wrong and I really did need more alignment done. But I really trust the second shop and they have great reviews for being honest, and Automotive Specialists is less than stellar, so I'm inclined to think they were either trying to rip me off or perhaps incompetent. I sincerely apologize for the negative review if I'm wrong, but something just didn't feel right about that place, and I'm not going back.
I am sorry you received a less than stellar service. Please give us another try.
- 1607 W. Parmer Ln