The Shop had my car for more of October than I did, yet $2500 and a lot of frustration later, my issues persist. I'm not sure if it's because I'm a woman, or because they already have my money but I've been getting the run around. Long story short, head gasket related problem resulted in some $$$ work. Got the car back and engine light came back on, took it back to the shop, the reservoir was cracked (wasn't cracked before bringing it in) but they replaced it. Car was running hot again just a couple days later and I brought it in again. I suggested that they bleed the car because there could be air in the system, but after keeping it overnight I was informed it just needed the coolant topped off, funny, because I checked the coolant before bringing it in and it was fine. Now, car is running hot again, there is plenty of coolant in the tank. I'm disgusted. On one of the reviews I see that someone from the shop replied that they are always busy because the guys have such a good reputation. I would argue that they are always busy because dummies keep giving them business. Don't be a dummy like me. Update: in response to the owner reply below, suggesting that I haven’t maintained my car and that this is my fault, I would like to clarify that my car wasn’t overheating before I brought it into the shop. The only thing that is on me is bringing the car back for a 3rd time, thinking that I would have better results.
I can understand your frustration and I am sorry you are experiencing an ongoing issue with your car. Once a car overheats there can be ongoing issues related to the original overheating. That is why Preventive Maintenance is so important to prevent issue like this.
- 1607 W. Parmer Ln