The guy behind the counter, without looking at my car, was trying to tell me about the assembly of my combination switch with no knowledge of how it's installed. He was argumentative and unfriendly. I told him I could show him the assembly of my switch and he rudely said he didn't want anything to do with it. Poor service. This shop deserves less than the 3.5 star rating they hold, which is already low. NEXT!

Fast and Efficient. Knowledgeable. Great Service.

Although this is a small shop, the staff are professional and a team of well qualified technicians. Each time our vehicle has been in the shop, we promptly received diagnostics, an accurate estimate, and expected completion time that was reasonable. While most reviews you will read online from customers that may have had one experience with a business, my husband and I recently purchased a used vehicle that unfortunately immediately began to have different issues. Over the years we have have owned dozens of vehicles and have had service/repair done at many shops. While I can't speak for the other locations, I can say that this location in particular is one of the most honest, prompt, and professional around. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 10/13/2018Thank you for your review Cassie. We do work hard for our customers. Its nice and it's easy when they are are nice too. Read more

I found good place

Friendly staff and wait wasn't long

My car (manual transmission) was having issues on my way back to Buda and called these guys while on the highway! They said bring my car down. They checked what the issue was with the clutch and recommended a new clutch (car has 125k miles). Price was on the high side but they didnt push me to do it. They were ok if I took my car out and take it somewhere else (diagnostic charges still applies of course). Everyone I interacted with was nice, no douche selling, scaring tactic or anything like that. In the end, I got them to do the work and my car is back up and running :) Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/25/2019Thank you! we appreciate you taking the time to review us Alistair. Read more

This is our go to place for honest car repair and maintenance. The service team is fast and they have great communication, keeping us posted on progress and timing. We have gone there for 13 years! Give them a try, you won't be sorry!! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 9/17/2018Thank you Sarah for taking the time to review us. We love our long time customers. Read more

Always helpful and honest

I am new to town, and don't know very many people here, and had to rely on Yelp to help me find a good, reliable, and most importantly, honest shop here in Austin. Thank you to all the fellow Yelpers who guided me to Austin's Automotive Specialistss. The rear hatch lock actuator went out on my Suburban on a Friday afternoon, which meant we couldn't get the lift gate open to access our stroller, and other necessities. With 3 kids under 3 years old, this is about as big a problem as we could have. Desperate to get this fixed on a Saturday, I showed up to this location early in the morning, and was met with enthusiasm! Having shown up to other shops on a weekend, without an appointment, this was a pleasant surprise to be received this way! Besides the lock actuator in the back, I had been having some bad steering issues that 2 other shops had been unable to properly address. Clay got me right in, and got to work! The were able to get the rear lift gate fixed that day, a huge relief for me and my wife! While they couldn't address the steering issue due to my lifted suspension, they were able to put the Suburban up on the rack, and show me where the problem is coming from. They recommended I take it to a shop that specializes in lifted vehicles, and what the problem may be. I really appreciate them taking the time to put it back on the rack, and show me exactly what is going on. Even though they couldn't fix it, they have me going in the right direction now, something the 2 previous shops failed to do. Big thanks to Clay, and everyone else at Austin's Automotive Specialistss! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 9/17/2018Thanks for the review Jason. Clay has a great crew who knows what they are doing. Read more