Professionalism, honesty and cleanliness.

I take my car here for oil changes regularly and recently for some brake work. These guys, especially Ron Cortez, have been awesome. This is my spot!!!!! Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/25/2019Thank you Nicole, we do have a great bunch of guys! Read more

Use them for state inspections. Have received routine reliable service.

Been here for a checkup on my car since I was hitting a pavement last night. The service is JUST AMAZING !!! Super fast service and very professional and respectful folks, from the manager to the highly skilled techs. Thank you very much, guys !!! Checked out everything and charged me NOTHING !!!! Saving your money through a service shop where people really care, that's what Austin Automotive Specialist shop is . Highly recommended. Amazing services, FULL 5 STARS !!!

UNREAL! Seldom do I write reviews, but this guy and his service shop deserves the recognition in every way. This is the 3rd time I've been here and EVERY TIME there is the kindest, most truthful and sincere service I've ever experienced at a service center. Jerome (the gentleman up front), has undercut the competition on pricing and quality of work each and every time. . Especially as a woman, I never feel taken advantage of due to my lack of car knowledge. I've absolutely sworn that I wont' be visiting any other service center in Austin because this service is absolutely a rareity. So many sincere thanks and appreciation to Jerome and his team. Wow.

A rip-off. $350 to read 3 warning lights, 2 of which I told them exactly what they were. A 'diagnosis report' that I could have got for free at O'Reilly's auto. And then a ridiculous estimate for fixing the issue. When I challenged the manager on it he told me they could do it for less. My question: why not give the realistic price to start with instead of trying to rip me off. He promised a detailed estimate would be e-mailed but still no sign a week later. Expensive lesson learned for me. Hopefully you don't have to learn the hard way like I did.

The Shop had my car for more of October than I did, yet $2500 and a lot of frustration later, my issues persist. I'm not sure if it's because I'm a woman, or because they already have my money but I've been getting the run around. Long story short, head gasket related problem resulted in some $$$ work. Got the car back and engine light came back on, took it back to the shop, the reservoir was cracked (wasn't cracked before bringing it in) but they replaced it. Car was running hot again just a couple days later and I brought it in again. I suggested that they bleed the car because there could be air in the system, but after keeping it overnight I was informed it just needed the coolant topped off, funny, because I checked the coolant before bringing it in and it was fine. Now, car is running hot again, there is plenty of coolant in the tank. I'm disgusted. On one of the reviews I see that someone from the shop replied that they are always busy because the guys have such a good reputation. I would argue that they are always busy because dummies keep giving them business. Don't be a dummy like me. Update: in response to the owner reply below, suggesting that I haven’t maintained my car and that this is my fault, I would like to clarify that my car wasn’t overheating before I brought it into the shop. The only thing that is on me is bringing the car back for a 3rd time, thinking that I would have better results.