After a really poor experience at a local oil change establishment I was told my head gasket was blown incorrectly. They were the closest option. I called and they made me feel much better. They saw and lifted my car for fear because of the unreasonable diagnosis of my vehicle. They offered quick service and helped me to understand the issues. I was so grateful and will only use them in the future. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 1/16/2020Thank you Jordan. Glad we could ease your mind and get you the correct information you needed. Read more

My check transmission light recently came on. Most places were closed and I pulled into Lakeway Austin Automotive. The manager, Jim, was still there along with one of his mechanics. My Honda only takes special “Honda” fluid which had to be ordered. Jim could have easily said they couldn’t help me until Monday. Instead, he searched for some of the Honda fluid in his store room and found two quarts left over from a previous job. It was enough fluid to get me on my way. I asked “how much do I owe you?” Jim replied no charge-we had the fluid sitting on our shelf. I’ve always heard this place gave excellent customer service—my experience is proof!

Clay and the guys at Austin's Automotive Specialists have been outstanding in servicing our families vehicles. We four different vehicles that I would not take anywhere else.