5

5

I was assisted quickly for my inspection to my motorcycle, and on my way in no time. Thank you for my expedient service.

Thank you Christopher.

- 1800 S I-35 Frontage Road
5

Friendly fast service. I got my inspection done here and they changed out my brake lights. Everyone was super nice.

Thank you S W. That's what were here for.

- 118 Trademark
2

I took my truck in to get the lower ball joints and passenger side motor mount replaced. I also asked to check for any other worn out parts in the process. I supplied the parts, and they supplied the labor. I paid over 1100.00 in repairs. The manager did not mention anything worn out or broken when I left the garage. I noticed immediately that there was a thump everytime I accelerated from a stop. After I got home I popped the hood, put on the emergency brake, and with the engine running put it in gear and applied accelerator. The engine jumped, signifying that the Drivers side motor mount was now broken. It wasn't when I brought it in, or I would have brought the part and instructed him to replace the Drivers side motor mount. Being very upset, I called the location and told him what has happened and he told me then the mount was broken. How did it get broken? Did it break when the engine was being jacked up to replace the Passenger side motor mount? He claimed it was already broken, which it wasn't, and after arguing for awhile he said he would only charge me $260.00 to replace it if I bought the part. I agreed to it then, but the more I thought about it, Why am I paying for something they broke? Not right at all. I'll do it myself even though I don't have the time to do it.

Ryan I am sorry you are unhappy with our service. However you asked for a specific service and got irritated because we recommended more. We explained up front, the Drivers side motor mount was the most likely to fail and both should be replaced. With over 200,000 mile on your truck it still has items that need attention. We will be more than happy to address those if you wish. We have tried reaching out to you but have yet to get a response.

- 8405 Research Blvd.
4

The team at Austin Automotive Specialists have been servicing my family’s car,s and my 3500 pick up. Most efficient and professional team that has ever worked on my autos. I have had MAJOR repairs done here and Clay and team have always met or exceeded my expectations. Don’t take your car anywhere else until you have tried these guys.

Thank you David!

- 1915 So. Bell Blvd
5

Thank you Steven.

- 1915 So. Bell Blvd
4

Thank you Carlos

- 103 Venture Blvd
5

Always providing great customer service and communication. Very professional and knowledgeable. Have used them for more than 20 years over more than 10 different family vehicles. Have always felt they have been very trustworthy and fair with their diagnostics and pricing. Even as mechanics and management staff change, the culture and treatment based on fairness and respect continues to remain the same. Great locally owned company.

Thank you Jerry.

- 118 Trademark
5

Will be returning if I need any other services

Thank you Rhonda! See you next visit.

- 10181 E. Crystal Falls Parkway
5

Thank you Terry.

- 1800 S I-35 Frontage Road
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.