I called at 8:30 on Tuesday about a possible wheel hub issue and was told they could see it right away if I brought it in within an hour. I brought it in about 9:15 and they were able to look at it immediately. The problem was diagnosed with a repair costing about $200 less than I've been quoted at other places. I was on a time constraint because I had to pick someone up at the airport at 11:45am and they made sure the work was completed and I was out the door on time.

Been coming here for over 6 years. Great place, very friendly and professional. My go to place for my vehicles.

Always friendly, quick, honest, and reasonably priced.

Our family has used Austin Automotive for all of our vehicles. They are honest, professional, efficient, friendly and, most importantly, don’t attempt to strong-arm, or up-charge for services.

I've been using the Austin Automotive's Parmer Lane location for all my vehicles since 1994. Always respectful and professional,, they know their business. They are hands down the best with respect to doing the job quickly, correctly, and only what's needed - no "up-selling"! The only reason they didn't get 5 stars was because I was charged a diagnostic fee for the first time. Usually that charge is applied when they don't do the work but is normally part of the repair. I will never go anywhere else, the peace of mind that comes from trusting a mechanic is invaluable!

Thank you to everyone at Austin Automotive Specialists at 1607 W. Parmer Lane. You all were amazing. Thank you so much for figuring out what was wrong with my Ford Escape and doing your best to get the job done as quickly as you could. I know it was a big job, not only did you find and fix the problem, you made my car feel like it did when it was brand new! Special shout out to Robert. Thank you for keeping me up to date and doing your absolute best to get my car done as quickly and conveniently as possible. It was a pleasure to work with you. I hope I will not need your services again any time soon but when I do, I will definitely be back.

Easy to schedule an appointment and super fast service! Also very nice employees at the front desk.