5

Thank you Steven.

- 1915 So. Bell Blvd
5

Timely and knowledgeable service. Great staff.

Thank you Michael.

- 8405 Research Blvd.
1

Totally happy with their service. Russell was very knowledgeable about what needed to be done. Very polite and detailed about what I wanted done and when I needed my car back. I will be back again for service 😃😃😃😃.

Thank you Donald. See you next visit.

- 118 Trademark
5

Thank you Nicole!

- 1800 S I-35 Frontage Road
1

If you need your a/c fixed for your car, DO NOT GO HERE. They "checked" for leaks and said they did not find anything even though I still have a leak. Charged us over $300 and waited for 4 hours for them to do 20 minutes worth of work. The staff goofed off while the manager sat in his office. VERY unprofessional operation and I will no longer have my business here.

Garrett, I am sorry you were not happy with your service experience. You apparently had no freon or low freon due to a leak. That is why an evac and recharge ($300) would be performed (the machine does that on its own without being monitored so a tech does not need to stand and watch it perform its functions) a dye would also be added so that after driving a while the leak would be obvious when you returned. Then it could properly repaired. Once repaired another evac and recharge would need to be performed and the second would be at no charge. There are procedures in place for proper accurate diagnostics for a reason. We hope you find a repair facility to your liking.

- 10181 E. Crystal Falls Parkway
5

The guys were quick and professional to take care of me. It turned out I was not in specialty shop where I needed to be, but they were just as courteous as I left.

Thank you Gil.

- 1800 S I-35 Frontage Road
5

Very professional and great customer service

Thank you Merrie!

- 1607 W. Parmer Ln
5

Thank you Roderick.

- 1915 So. Bell Blvd
5

Had an issue with MDX, got it towed to the shop, after getting the diag. done, it turned out to be an electrical relay issue. Was happy with the service and the pricing. Have used them in the past for inspections and will use them in the future.

Thank you for your business and your review Syed.

- 1800 S I-35 Frontage Road
4

The service was tremendous. Only reason why I give 4 stars was because of the communication. At times they weren’t sure of certain things but they would give clarification by end of day.

Thank you Wayne. I do not know the details. However we do not want to give out incorrect information or guesses. That may be the reason for the Shop Manager wanting to get things clear before answering. delayed information is better than inaccurate information. Thank you for your business and your review.

- 10181 E. Crystal Falls Parkway
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Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.