5

Great fast and easy service. They keep their promise

Thank you Marcelo.

- 8405 Research Blvd.
1

I completely feel like I was taken for a ride here. Would never recommend them to anyone. Paid $130 for them to have my car for 4 days. Had to pay for something that I never approved. They put 1 can of freon in my car to check for leaks, threatened to take it out when I declined to go forward with full repair, then charged me for the can of freon they decided they would leave in, plus the $100 diagnostic fee. The car was 100% the same as when I took it in. Will never trust this establishment to be honest.

We are sorry you were unhappy with our service. We discounted the services we provided to help you out since you said you could not afford to fix what was needed. We merely asked if you wanted to pay for the Freon and keep it.

- 118 Trademark
5

Thank you Sayer.

- 10181 E. Crystal Falls Parkway
5

The team here as fast, courteous and knowledgeable. This is my new local trusted shop

Thank you Robert. We will be here when you need us.

- 118 Trademark
4

Thank you Pat.

- 303 RR 620 So.
4

Took 10 years to finally find a top notch, honest, fair, high quality automotive service location. Absolutely the best from start to finish. It all begins with the best manager I have ever dealt with. Professional, honest, fair, and customer friendly best describes her. I believe her name is Melissa.

Thank you Tim!

- 12990 Research Blvd
5

Great service!

Thank you CC

- 1915 So. Bell Blvd
5

5

excellent service and fair pricing. honest about what maintenance and repairs are necessary

1

I am actually astonished why some have given this provider a five rating! Last month my car turned off while I was driving it so I had towed to Austin Automotive Specialists,one of the worst decision I have made! I was told I needed a new engine as their diagnosed engine failure. I was advised that it would me $8000-10, 000 to fix it. I asked if they would give any discounts, they said NO. I wanted to know if they had any payments plan, but they said No. They would keep the vehicle until it is fully paid. Therefore, I had to tow my vehicle to City Automotive in Taylor, one of the best decisions I have made :) Guess what!? City Automotive told me that my engine had no issue whatsoever! They said my vehicle did not have gas so they put gas. They charged me only $108. My vehicle is running perfectly fine! In conclusion: Austin Automotive Specialists are either incapable or dishonest to say the least! Either way, they lost my trust!

Khalid, We have looked into this and found our mechanic failed to properly inspect and diagnose your car. This one instance was way out of the ordinary for this technician. He is an excellent tech but failed to go through the entire diagnosis in this instance. This will not happen again.

- 1607 W. Parmer Ln
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.