First of all they answered their phone. Courteous, did not need an appointment at that time after I explained the problem with my vehicle. the manager and specialist both took the time to explain the problem an it got done. quick, reasonable and professional.

This place is the best! Chris and the mechanics are awesome. I am very thankful for their honesty and outstanding service. My Jeep thanks them too!

Amazing customer service and such an easy process! Dropped off my car on a Saturday before closing and they had it done on Monday! I was out of town but gave them contact info for an approved fam member to pick up my car and it went over smoothly!

I took my vehicle for a crank no start issue. I'm thankful for the kindness and attentiveness during the entire process and course of repair. The communication and availability to provide updates was phenomenal and I never felt like I was being taken advantage of for my lack of "car/vehicle" knowledge. I wasn't over charged nor pressed to get more things fixed or changed. I appreciate the team and the help and knowledge they provided.

As always, service was professional, reasonable cost and timely.

Awesome place for all of your Automotive Repair Needs

Short sweet answers with great customer service. I highly recommend.

The best experience I've ever had going to an auto mechanic. I was concerned that my brakes needed to be changed because of some shuddering in the wheels when I braked. It turns out that my rotors are a bit warped but my brake pads are still good. Melissa suggested that I return in a few months to replace rotors and pads. She told me that my car was safe to drive which was my concern. I will never take my car to any other mechanic than Melissa's Austin Automotive on 12990 Research Blvd.

Nice place friendly service. Very knowledgeable

This place is absolutely amazing! Melissa is the best - although the gentleman that helped us as well was super polite & friendly too. They are super trustworthy & offer great pricing. They really do quality work, quickly & for a great price. Absolutely recommend this place!!!