5

Excellent customer service!

Thanks Caryl!

- 1417 W. William Cannon Dr
5

Clay in Leander shop was very courteous. After understanding my budget, Clay was able to prioritize my car’s maintenance needs. Thank you!

That's our goal Sri, making sure we work TOGETHER on a plan that's right for you. Thanks for the review!

- 10181 E. Crystal Falls Parkway
5

I called for quote for an engine swap for my 1995 F250, Terrance was very swift and honest with the quote AND the quote was by far more reasonable than other options I had considered. I will be taking my truck to their shop!

5

Thanks David!

- 303 RR 620 So.
5

Thanks for the review!

- 103 Venture Blvd
3

The actual service was great and they got what I needed done. I just would’ve liked a little more communication on the length of time it would take. I dropped my car off Friday at 11am and was told my vehicle would be ready by 3pm. I didn’t receive a call with any updates by EOD Friday. I called myself Saturday morning for an update and was told they should have a diagnostic ready by 11am saturday. What was the point of me leaving it there friday then? After the diagnostic was done, service was great. Like I said, a little more communication would have been appreciated. I understand everyone is busy and it may have just slipped through the cracks.

Hi Katie. We really appreciate your business and the feedback. We do want to apologize for the communication mishap and lack of clarity around the timing to get to your vehicle. No excuses, we should have done better. THANK YOU for calling us out on it as it's a great learning opportunity for us. We will do better next time and can't wait to prove that to you!!! Please reach out to us if you'd like to discuss further. Thanks again!

- 1607 W. Parmer Ln
5

Thank you for your kind and swift service.

You are most welcome!

- 103 Venture Blvd
5

Thanks Cheryl!

- 1417 W. William Cannon Dr
1

To get tire rotation & oil change, I spent $552 at this place. Because they suggested me to get MOC fuel injection service cleaning service. They said “your car mileage is 27,000 and it is Volkswagen brand and recommended to take every 2 years. Also, they recommend me to get Air filter change and took $130 for it. They tried to sell unnecessary services and make profit from them. Actually, before today visiting I thought that they are trustworthy place. However, not any more for me. I attached the record of payment for today’s service. I hope it can be helpful for people who visit this place.

5

Very helpful and nice staff also very quick service

Thanks Cassidy!

- 118 Trademark
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.