Kind, professional, expedient.

Andy took care of me and the repair was covered under warranty. They got my truck back to me with a reasonable amount of time. My only complaint is that I had to make an appointment for my repair and this was two weeks out. I was not able to use my truck during this time Since I was under warranty I could not take it elsewhere. I don't know what the solution to this is. Maybe more mechanics or more stalls or both not sure. It does put the customer at a disadvantage when he can not use his vehicle for two weeks. I saw a customer walk out because he refused to wait. Business lost can not be good. All in all besides the wait to get repaired I am a happy camper! Thanks Andy!

I needed a new alternator, and the Volvo dealership couldn’t get me in for a month! That wasn’t acceptable, so I tried Austin Automotive. I’m really glad I did! They have reliable and fast service. The manager Emery really went the extra mile. They definitely have my business for any of my future needs.

Forest is awesome. Always takes care of anything I ask. Always a fair price. Thanks for everything

Melissa is an incredibly honest, articulate, and empathetic manager. She worked with me to explain current and potential future issues, helped we walk through various options and let me leave my vehicle with them while I figured out how to proceed. A very kind person and a well run shop. As long as they are open I will be taking my car here for any issues.

Wonderful customer service from Andy and Doug! Very quick to get my car in and out of shop.

recommended to me by a friend. Great service! Andy was the best, even as a one-man show at the front desk, he never made me feel rushed.

Brought my car in figuring it would be an all day affair, couldn't have been more wrong, in an out in about two hours. Melissa was very knowledgeable, she knew exactly what the problem was when I gave her the details. And it was the classic, got the car there and the car was running fine, check engine light was out.....

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This is the only place I take my 3 vehicles to have serviced. Great place.