I’m a 20 something woman that knows nothing about cars. Usually when my car is getting worked on I call my dad back and forth to try and make sure I don’t get overcharged on anything because of my ignorance. I’ve been taking my car to Austin Automotive since 2021. I’ve been going to the Cedar Park location for about 2 years. Ryan and Clay are consistently friendly and helpful. I always feel safe getting my car worked on and know I can call if I ever have any issues or questions about my car. Last year I got my windshield wipers replaced and a few weeks later the metal on the wipers were exposed and scraped my windshield every time I turned them on. I went back to Austin Automotive to tell them about the problem I was having, fully prepared to put together a courageous monologue on why I wanted them replaced without any additional charge. My speech wasn’t necessary at all. As soon as I told them about the issue they replaced the wipers again quickly and without charge. This week I went to Austin Automotive to have my front brakes replaced. I was getting my oil changed in December and Clay let me know that my breaks would need to be replaced soon, told me how much it would cost after tax, and that I could wait until after Christmas or even until I got my tax return back to get it done. This was extremely helpful since the service would cost upwards of $500 and I had time to prepare. This week I finally got my brakes replaced. I've always wanted to be a regular somewhere and I realized I’m a regular at this car shop. I know Ryan and Clay by name and I trust them with my car. I’m leaving this long review because Austin Automotive is a good business with people who actually care. I feel very fortunate to have a place to take my car where I feel comfortable and confident that they’re doing a good job. I highly recommend their shop.
Wow, thanks for the great review DeLondra! Our #1 goal is to make sure you feel confident in the decisions you've made for your car, on your terms. Helping you build a plan that makes sense for your needs is critical. We appreciate the confidence in us and love being your go to!
- 1915 So. Bell Blvd