4

Quick service, honest. Very clean.

Thank you Dylan.

- 1800 S I-35 Frontage Road
5

Thank you Karina!

- 118 Trademark
5

Great service, reasonable prices, always quick and courteous, doesn't try to oversell.

Thank you Cassie!

- 1607 W. Parmer Ln
5

Great place for car repairs! They identified and fixed a "check engine" light problem that several other auto repair shops failed to fix. They tend to be busy for good reason, but when they're not super busy they are also super fast.

Thank you Beverly. We do our best not to waste our customers time.

- 1607 W. Parmer Ln
5

They do great work I have no complaints I would recommend anybody to go there

Thanks for your review..

- 10181 E. Crystal Falls Parkway
1

I don't find you in our system Daniel. Were we too busy to get you right in? Please call and give me details so I cam keep the issue you had with us from happening to others 512 717-4880.

- 1607 W. Parmer Ln
5

Thank you Andrea.

- 303 RR 620 So.
5

Hands down the BEST service you will ever get with a automotive repair shop. I trust the team here completely with my vehicle which is something I must have in working order to make a living. J.T. and his team of technicans do the highest quality of work and all offer sound guidance on how to keep your car in working order for as long as possible. I really appreciate that they genuinely care about their customers and I dont feel one bit pressured during the experience. I recommend them to friends, family and anyone looking for auto technicians that they can trust. Thank you!!

Thank you Sarah! We appreciate your business and your review.

- 10181 E. Crystal Falls Parkway
1

I've been coming to this store with my parents since it was first built here in buda, and I've been going here for the last ten years as my own customer. Ive never had a problem with service from the Austin Auto team, theyve always gone above and beyond to help my family and others out as best they could. except for today when I called to get an estimate. Doug, on the phone, was extremely sassy and seemed to not want to take my maintenance request before I'd even gotten into the details about my request. I mentioned I had a replacement part, and he began questioning why I was trying to solve my problem, saying, "we why are you evwn trying to replace [that]?" My item is broken and im calling you for help, your job is not to ask why I'm trying to replace it, your job is to tell me what YOU can do for ME and my busines at your store. They went on to quote me for labor costs on my request, charging me a full hour for a less than ten minute job. The part that bothered me most is how much of an attitude Doug got when I asked why he was charging me a full hour for a quick twist, remove, replace. Im not asking you to service the transmission in less than an hour, im asking you to essentially change a light bulb, probably less effort actually. Doug proceded to imply I was some sort of idiot, saying, "well if it was that easy you would've done it already, wouldn't you?" And I laughed, not because Doug was some moonlight comedian, but because of how shocked I was that a shop would operate in this sort of way. I, upfront, explained I dont have a specially designed tool that this job asks for, and all I need is a quick second in your garage. I've dedicated thousands of dollars to this store over the last two decades, bringing in my business and 7 cars into this shop on countless occasion, and I have to say with this experience ALONE, I will never come here again. Its hard to find a reliable shop that you trust, especially in the world we live in today, and id say apparently its just as hard to find one that can keep the respect it's earned. Thanks Doug, hope you and your team have a WONDERFUL day.

I am sorry Doug did not assist you as you expected.

- 118 Trademark
5

Thank you Carolyn.

- 1417 W. William Cannon Dr