1

We are sorry you were not happy with our service.

- 1915 So. Bell Blvd
5

Thank you Carol.

- 12990 Research Blvd
5

They were quick and super friendly. Will be coming here for any needs I have

Thank you Gregg! See you next visit.

- 118 Trademark
3

Arrived at 7:45am after 2 hours asked about my vehicle person at counter forgot to turn in my work order. He apologized and got my vehicle in after that. Also put in a dlr bulb at no charge for inconvenience.

We are sorry for the delay Stefan. I am glad to see our guy tried to make it right.

- 1607 W. Parmer Ln
5

Thank you Steve.

- 1800 S I-35 Frontage Road
5

Thank you Hai!

- 12990 Research Blvd
5

Melissa is amazing and super knowledgeable. I hope I'm not misspelling her name, she deserves the highest praise and recognition. I would trust her to explain to me exactly what's going on with my car and I trust her to find a way to make it cost-effective without compromising quality. She saved me from having to replace my rear brakes because the "Star Key" fell out in my brake drum and was causing it to squeal... It was an easy fix compared to what I thought I was looking at. She also went ahead and told me what else I should expect to do for my car in the near future so I could make a financial plan. And today one of the pulleys in my car freaking BROKE and tore a belt and like could have caused a fire... and I knew exactly where I wanted it towed to to get the best help. It's just a terribly made part for my Nissan Sentra. This is the best mechanic shop I've ever been to. I was treated with respect and kindness the whole time.

Thank you Lindsie. Melissa Is a GEM!!

- 12990 Research Blvd
5

Melissa is amazing and super knowledgeable. I hope I'm not misspelling her name, she deserves the highest praise and recognition. I would trust her to explain to me exactly what's going on with my car and I trust her to find a way to make it cost-effective without compromising quality. She saved me from having to replace my rear brakes because the "Star Key" fell out in my brake drum and was causing it to squeal... It was an easy fix compared to what I thought I was looking at. She also went ahead and told me what else I should expect to do for my car in the near future so I could make a financial plan. And today one of the pulleys in my car freaking BROKE and tore a belt and like could have caused a fire... and I knew exactly where I wanted it towed to to get the best help. It's just a terribly made part for my Nissan Sentra. This is the best mechanic shop I've ever been to. I was treated with respect and kindness the whole time. Update: still amazing and wonderful. Melissa and Matt both. This shop deserves all the Tiff's treats 💚 they're really incredible!!

Thank you Lindsie. Melissa Is a GEM!!

- 12990 Research Blvd
4

Very professional staff.

Thank you D. R.

- 103 Venture Blvd
5

Their staff took the time to give me a free consult about a service another garage had recommended, but which Austin’s Automotive Specialists confirmed wasn’t needed at the time. I appreciated their honesty and made sure to come back when I eventually did need service.