5

Thank you Ricardo.

- 10181 E. Crystal Falls Parkway
5

Took my 2007 Lexus in because of rubbing noise, as I made a sharp left turn. They called and said mud flap had gotten twisted and was rubbing against tire. They also noticed right front drive axle boot was torn and axle joint was worn. Recommend replacing, which I gave them the go ahead after all car is 14 years old. Had the car back the next morning.

5

This a friendly, timely, reaonable, and professional group! I had my car inspected in less than 30 minutes! I highly recommend them!

Thank you Karen.

- 1800 S I-35 Frontage Road
5

Thank you Andrew!

- 10181 E. Crystal Falls Parkway
1

Won't be returning to this location. I made an appointment online 2 days ago and it was confirmed this morning. When I arrived, the guy at the front desk was immediately totally unprofessional and rude to me (pretty sure he rolled his eyes at my mask too). He was completely annoyed that he had no reservation for me and was understaffed. Okay, but don't take it out on your innocent customers. It's not my fault your system doesn't work, and there's no reason to be a jerk. Go get some customer service training.

Kevan, I am sorry if our shop Manager came across as rude. He gets glowing reviews all the time. I apologize for how he came across to you and will speak to him about the interaction.

- 8405 Research Blvd.
2

Improper A/C and Exhaust fix

? Please call our customer comment line and let us know your concerns. your mother is happy with our service so we would like your personal input.

- 303 RR 620 So.
5

The dealer said the part was back ordered indefinitely. I called Austin Automotive and they got an OEM part the same day and replaced it within a few hours…and charged less than the dealer originally quoted me. I’ll definitely be going back.

Thank you Chris. We do what we can. Parts are getting harder to find for sure. You just have to do a lot of searching to find them.

- 1915 So. Bell Blvd
5

Melissa, Matt and the rest of the crew were awesome! From phone calls to receipt, it was the smoothest process and most honest garage I’ve been too. A good shop for slightly lowered/modified cars to get alignments and other work done. I was able to hang around outside the rear bay doors and see the care put into my car while learning how it’s done. 10/10 getting all my work done here in the future as long as I’m in Austin.

Thank you for your business and your review Aswath.

- 12990 Research Blvd
5

Wiper replacement

Thank you Harry.

- 10181 E. Crystal Falls Parkway
5

Radiator replacement, and wheel barring.

Thank you Harry.

- 1417 W. William Cannon Dr