5

The Manager Mike was very honest and affordable. I had a very tough job (BMW Starter Replacement) - I was charged $54.00 by Firestone on Whitestone Blvd for them to look at it for 30 minutes and tell me it needed a starter replacement totaling $1.146.20. Mike and his crew finished the job perfectly for a quarter of that cost! I will surely go back to Brake Specialist on Research Blvd for my next repair.

5

This is my second review of Brake Specialists at their Lakeway location, and I wish Yelp had six stars instead of only five. Adam, James, Dave and the rest of the guys working there are master mechanics and will take time to explain to you what they are doing. They have never let me down. Except for things that a dealer must handle, such as the electronic systems, they've done all the work on my cars for the past five years. I recently had to take one of my cars to the dealer for work I assumed was under warranty. The dealer said it was a broken power steering pump, it was out of warranty and the tab would be an estimated $2375. I took it to Brake Specialists for a second opinion: nothing wrong with the power steering system at all. It was the cooling fan. They fixed it same day for $545. And that's Brake Specialists in a nutshell: honest, fair and fast. I'll never use anyone else, given a choice. Well done, guys. This business has been very helpful to me. They go out of their way to make constructive suggestions and seem very professional. I take both my cars to them for repairs, not just brakes. I highly recommend them. Read more

5

Elite '2020 Elite '2020 Went in to diagnose noise in the front end, ended up driving around with a mechanic for 20 minutes. Came to the conclusion it is transmission issue, which they don't deal with. Good group of guys, I will go back soon for some new brakes.

5

Very friendly. Worked with me and my vehicle. Will definitely be coming back and recommending to people. Also, Clay and Tony are awesome!

Thank You Cody!

- 12990 Research Blvd
5

Very friendly. Worked with me and my vehicle. Will definitely be coming back and recommending to people. Also, Clay and Tony are awesome!

Thank You Cody!

- 12990 Research Blvd
4

Owning cars/trucks kind of sucks. I mean... things can be good for so long, and then when something goes wrong you have to be ready to sell a kidney! What the hell. Anyway, one of my cars had a strange issue, and I knew it was going to be $$$... I checked out Yelp, and this place got high marks. Went on their site, and sure enough, decent coupons! Made a same day appointment, headed in, and the staff at the front desk (only guys I dealt with) weren't particularly personable, but seemed to know their stuff, and told me which coupon would be the best for my repair (save me the most money). I also heard these guys taking good care of a few other customers (both men and women) and I'll be back no doubt.... but hopefully no time soon!! Drive less & Walk more. Leo out.

1

I'm sure most people will have good service done here but I can't leave a good review based on the situation they put me in. My radiator was bent in a light front end bump, but still worked just fine for over 10k miles. I finally thought it might be a good idea to have it replaced just for good measure. They replaced my radiator, hoses, and thermostat. A few weeks later and I'm stuck in San Marcos with a car that's overheating and has no coolant left. I've owned the car since 2005 and never had a single problem until now. This is why I always do my own work, I should have known.

Keven, we are so sorry for your breakdown. We became a NAPA AUTO CARE CENTER for this very reason. Parts do fail, something can get left loose, etc.. Being a NAPA CENTER we are part of a nation wide group and as such has a nation wide warranty. If anyone ever has an issue with any NAPA AUTO CARE CENTERS work they can go to any NAPA center for warranty service.

- 303 RR 620 So.
2

Lying, dishonest and crooks. I took my truck into Hutto location because it needed a temp sensor replaced. "I specifically asked for this service". They called me a day later and told me it was not the sensor; it was water pump and thermostat. They promised me that if I paid them $488.15 they would fix my truck. I show up the next day and my truck is still the same way as when I dropped it off. The work they performed and me paying them almost $500 'DID NOT' fix my problem. They said I needed a new motor. I took it to Ford Dealership and they fixed the sensor for less that $100. They "MIGHT' know about tires and brakes, maybe about changing oil. But their technicians are worthless at anything else. Take you car to Firestone or Christian Brothers in Hutto..STAY AWAY FROM THIS PLACE!!!.

Sorry you were disappointed Romeo, your water pump was leaking and your truck overheated so the thermostat replacement was called for. As far as the motor goes we told you possible head gasket from overheating. glad it turned out otherwise.

- 103 Venture Blvd
5

I've been taking my autos here for some time now and I have had a great experience! I've been able to get almost everything fixed there - brakes, wheel bearings, front end, tune-up, fuel system, water pump, radiator, electrical, inspection...everything! Patrick, the manager, is fantastic - he works very hard to get me in and out as quick as possible. Their quality of work is very good and their rates are fair. Plus, if you go to their corporate Web site, there are usually seasonal coupons that you can use to save money. The things I like best is that these guys really know what they are doing, they don't fix anything that's not broken and they don't do the hard sell stuff the other guys do when they try to get you to buy filters you don't need or wipers that don't need replacing. The only thing they don't fix is tires but they recommended me to Discount Tire and I've had a great experience there as well, but that's another story.

5

These guys were quick. They got my brakes down on time and within budget, even told me I did not need to to get brakes for the front, which was nice.

Thank you Ross! We know our customers time is important so we try not to waste it. We also only recommend the necessary work.

- 303 RR 620 So.
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.