5

The manager, Mike Riley, was so awesome! He helped me out tremendously and was so patient, kind, and professional.

Thank you Hailey!

- 8405 Research Blvd.
5

I have been going to this location for years and will continue to be a loyal customer. The guys are very knowledgeable and honest. Place is spotless as well. Take all our cars here for anything that needs to be done.

Thank you Jeremy!

- 1800 S I-35 Frontage Road
5

I went for my car inspection. The staff was very friendly and knowledgeable. The inspection was supper fast. I was even directed to where I needed to go to get my tags. I was able to get everything done including tags in about 30 min. Very pleased

Thank you Stacy! Glad we could be of service.

- 1915 So. Bell Blvd
5

Thank you Dalton.

- 1417 W. William Cannon Dr
5

Thank you Sara.

- 1607 W. Parmer Ln
5

Well, I wasn’t happy about their diagnosis for my daughter’s car, but they were quick, through and factual. I can’t ask for more than that. I will be giving them more of my business.

Thank you Edward. We unfortunately have to give out bad news sometimes. We do our best to help everyone with their automotive issues.

- 1417 W. William Cannon Dr
1

Hello, Just wanted to share my frustrations on you not doing what you are trained to do. I will not recommend and will let eveyone I know how disppointed I am. So brought my Traverse in because my battery kept dying sporadically and had issues with my transmission. Your test said it was my dome light. ( the button pushed in keeps my daylights/headlights on auto). So week later driving to South Texas with my two kids(3 and 5). Guess what my whole car shut down driving down the road at 80mph.... My kids and I stranded on side of road, tow truck 2 hrs out, no way to get ventilation into car as on major highway and 99° outside. Also tow truck cant take people bc of COVID. Had to figure out how to get my two kids to rental car place, where to tow my car, and get somewhere safely. Turns out it was my alternator, so had to replace that, and replace my excellent(according to you) battery, pay tow truck, pay rental for week as I had to leave my car at mechanics and couldnt get back for week, and my transmission did end up needing replaced. Had you done your job I wouldn't have had to pay out of pocket for everything as my car under warranty. However, because I am female I must have left my domelight on and do not know when something is wrong with my vehicle. So frustratingy that I trusted you to take care of my car....meaning my family. Luckily no one injured but had this FEMALE not known how to drive it could have injured or killed my family. So happy that you responded....to tell me I don't know what your mechanics told me...or that you did not test my alternator, only my battery. Have a great day!

I am sorry you had such trouble on the road. The button you speak of is not your dome light. We performed a battery test and and alternator test both were good the battery only showed needs charging. That being what it is, does not change the fact of the trouble you had on your road trip. Again for that we are sorry for not finding any additional issues at that time.

- 1800 S I-35 Frontage Road
5

First time at Austin’s Automotive Specialist’s. They were very quick and professional on a Saturday morning. I was impressed.

Thank you Travis.

- 1800 S I-35 Frontage Road
5

Got state inspection done here and it was nice that they could text me when it was done.

Thank you Kate.

- 1607 W. Parmer Ln
5

Thank you Ruben.

- 1417 W. William Cannon Dr
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.