1

They blatantly violate ADA law. I went in to get my wheels aligned. They refused service because my vehicle had adaptive equipment installed and said that they don't want the liability. Discrimination is discrimination, no matter the excuse. I went down the street to Firestone Auto Care, and they serviced the vehicle with no issues whatsoever. Austin Automotive Specialists had the necessary equipment to service my vehicle but chose not to because of what they said was risk of liability. My vehicle does not require any special equipment in order to have an alignment done. Which is why the very next shop I went had no problem working on my modified vehicle. Austin Automotive Specialists chose to turn me away for no reason other than being in a wheelchair. Furthermore, I left a review on their website and it never showed. My guess is they have control over which reviews are posted. So I wouldn't trust their reviews. And I know they did see it because shortly after my post they called me, not to make things better or apologize, but instead got on my case about leaving a negative review and kept saying I was lying.

I am sorry we were not able to help you with your modified vehicle. Glad you found someone who could hl[ you. ADA is for accessibility of a person not the equipment a company must have. We are in ADA compliance.

- 8405 Research Blvd.
4

Good place. 👍

Thank you Eloy.

- 1915 So. Bell Blvd
5

It was a quick and fast service ,I love this place because they care about there customers!!!!!!!

Thank you Michael!!!!!!

- 1800 S I-35 Frontage Road
5

Good people that I trust with my vehicles. I don't know how they compare with other shops because I'm not the type that's looking for the cheapest prices but I'm confident that their prices are fair from prior experiences with shops I've used in the past. I use them because I trust what they're telling me and I like their friendliness and professionalism.

Thank you Joe. Our guy always take great care of their customers.

- 118 Trademark
5

Nice staff and great prices. I called everyone south of lady bird lake and north of Buda and could find better prices than them. I will come back for my future car services with confidence that they're not over pricing me.

5

Nice staff and great prices. I called everyone south of lady bird lake and north of Buda and could find better prices than them. I will come back for my future car services with confidence that they're not over pricing me.

Thank you Julio! See you next visit.

- 1417 W. William Cannon Dr
5

I dropped the car off at 1pm. There was a fair amount to do (coolant flush, spark plug replacement, wheel alignment) and they had the car ready by 5pm, despite being fairly busy. The whole operation was professional. The price was fair, and they aren't cowboys. I don't know what else you can ask for. Good job!

Thank you Lawrence.

- 10181 E. Crystal Falls Parkway
5

Thank you Captain.

- 12990 Research Blvd
5

I had a lot of issues with the front suspension and both sets of brakes. They were able to repair all of it in 1 day. I'm very satisfied. I've been using Andy as my mechanic for a long time and will continue to do so.

Thank you Michael. Glad we could help you with your automotive issues.

- 10181 E. Crystal Falls Parkway
5

Extraordinarily professional and perfectly priced. I replaced the rear axle assembly in my truck by myself and wanted a wheel alignment and second opinion of my work. They were surprised I was able to do that, and performed the inspection and wheel alignment for a very reasonable cost. I’m a DIY guy but given the pricing and service offered, I will very likely be taking my Silverado here for more maintenance.

Thank you Andrew. We will be here when you need us.

- 1915 So. Bell Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.