5

I have been taking my car there for three years. They are courteous, efficient and always keep you informed on what is best for your car. Not planning on going anywhere else.

5

In and out with speed. Thats the type of shop I can appreciate

5

The people are friendly. They do good work for fair prices.

Thank you Jamie!

- 12990 Research Blvd
5

Great place for all your automotive services and repairs.

4

Thank you for your business Patrick.

- 118 Trademark
5

Explained service to be provided in great detail based on the work order authorization. Very knowledgeable staff and mechanics.

Thank you Gonzalo!

- 1800 S I-35 Frontage Road
5

Good ppl thought i had a major problem turns out it was only low coolant due to bad cap ,most shops would try to get over on you but they are honest & will have my business anytime thanks guys

5

Just some genuine pros here. The real deal. Straight up and out to do it right the first time. Very knowledgeable with specific vehicles and their quirks. These guys are not out to make a quick dollar they are out to do it right the first time and have created a lifetime customer in me. And I don’t let anybody touch my vehicles!!! Won’t oversell you, are very thorough and on point! Im very picky about my vehicles and certain parts/ brands and they work with me to get me right! Ended up having a radiator replaced that turned into an entire cooling system rebuild (dodge) lol. above my budget and Mike worked with me diligently to make the repairs not nuke my wallet! He even threw in a free oil change and discounted labor since the job got bigger than originally expected! Let me just wrap it up by saying look no further for honest, lifetime mechanics you can trust. I have their number on speed dial if anything pops up and for simple maintenance Keep up the good work guys

3

I went in to get my car checked for a head gasket leak test. The price was fair, the people were friendly and helpful. My complaint is the time it took. I had an appointment set at 0900, I arrive at 0857. I left, grabbed breakfast, and sat in the lobby, did some work on my laptop, and waited. Around 10/11, I was told due to how busy the shop was, my car won’t be done by 12 as planned. My car wasn’t pulled into the garage until around noon. The work was completed at 1302 (1:02 PM), and I walked out of the store at 1325 (1:25 PM ). What is the point of setting an appointment if the shop cannot honor the set time? I do appreciate the workers giving me a heads up that the work will take longer than expected. I don’t want to sound like a disgruntled customer, but I value my time. If I have an appointment at 0900, I expect my car in the garage before 1000. And done by 1030, this is a simple head gasket test that shouldn’t take more than 30 minutes. I didn’t want to get my hands dirty so i figured it would be quicker to go here instead. My advice to customers who are coming here, if you intended to wait in the lobby, bring a book or something to do/work on.

I apologize for the time it took. We do understand that peoples time is valuable. That is why we recommend our customers drop off their vehicles due to the uncertainty of repair times.

- 1607 W. Parmer Ln
5

This time I went in for my state inspection. I was s greeted by a friendly knowledgeable individual. They were quick and efficient. As I left they "hoped to see me next year".

Thank you Barbara!

- 1607 W. Parmer Ln
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.