5

This was my first time going to Austin automotive and I was very pleased with the friendliness of the staff. The office was very clean and the did a great job and it was quick. I would highly reccomend this place to others.

Thank you Angelica! We will be here when you need us.

- 10181 E. Crystal Falls Parkway
5

Thank you Cooper.

- 12990 Research Blvd
5

Thank you Bidur.

- 1915 So. Bell Blvd
5

My parents recommended this place to me. We all get our cars taken care of here. I needed an oil change and inspection for my mustang and on the same day I came in, they had it done in a couple of hours. Fast and great service and reasonable about their costs. They do military discounts too.

Thank you Veronica!

- 118 Trademark
5

Thank you Jennifer!

- 303 RR 620 So.
5

Thank you Mercedes!

- 10181 E. Crystal Falls Parkway
5

Thank you Jefferson.

- 10181 E. Crystal Falls Parkway
5

I was very pleased with service. Employees were pleasant & professional.

Thank you Adrianne. We have a great bunch of guy here.

- 12990 Research Blvd
5

These guys were a pleasure to work with. Like any car repair shop, they found more issues than I came to them to get repaired, but I didn’t feel like I was being “taken for a ride” here. Instead, all of the suggestions were reasonably priced, and many of them were because I hadn’t serviced the car in a while. If I weren’t moving out of Austin soon, I’d come back regularly.

Thank you Joel.

- 12990 Research Blvd
1

Clay is a terrible manager and will not take responsibility for his shop's mistakes. He got very aggressive when I pointed out the inner handle they broke. Started asking "oh did we break this and this too??" as if it was an excuse for breaking things. Not fit to manage, overcharged and underperformed. Edit: To the response, you sound like Clay as he kept blaming me for the car that was returned to me with a handle torn out. No one else has ever managed to tear out my handle, and I don't even know how you could do it. Clay handled the situation worse than his shop's mistake though. He easily could have apologized and said there was nothing he could do about it, but instead he got aggressive and looked like he wanted to fight over this.

I strongly disagree. Clay is a great Manager and has hundreds of 5 star reviews. We have been in business for 42 years and always make thing right if we are at fault in any way. We replaced 1 strut and a tie rod end due to you wrecking your car. Our repairs had nothing to do with the multiple other issues you are experiencing.

- 1915 So. Bell Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.