3

Very friendly staff, kept me informed and up to date on my vehicles status, felt comfortable leaving my car in thier care!!!

Thank you Alicia. We will work on getting more stars. Let us know what we could do better.

- 118 Trademark
5

I been going to Austin Automotive in Buda for all my car maintenance needs for more than 10 years . They have always been great, with a professional and friendly staff as well as good quality work.

Thank you Jen!

- 118 Trademark
5

The original diagnosis for the check engine light at a different shop involved significant engine repairs ($$$). A repeat of the diagnosis here found replacement of a bad sensor and a tune-up solved the issue at 1/4 the cost. Great service to the customer !!!

Thank you Nick. This is a prime example of why people need a second opinion not just a second estimate over the phone.

- 12990 Research Blvd
5

I got an inspection here and the manager, Doug, is a great person! I would definitely come back to this place. Thanks! 🙂

Thank you Bright Eyes!

- 8405 Research Blvd.
3

I was told it may take three hours to complete the work and I could wait in lobby. In the meantime, I could not use the bathroom due to covid!! I’m not sure how I could do this painful experience again, at least not until after covid. Nobody smiled either, making me wonder if they were deprived of bathroom use also. I had to return later to pickup the inspection report as they forgot to give it to me. Overall, not a pleasant experience!

I am sorry for your inconvenience. This COVID will hopefully end soon and we can get back to normal.

- 8405 Research Blvd.
5

Brought in my 2007 Pontiac Solstice when the water pump gave out and they did a great job replacing it. It wasn't a cheap fix but they were up front about the work it needed, and gave an accurate estimate of both the time required and the cost of the repair. The engine is now back to running at the proper temp, and has been for a few weeks now. I'm happy with the service and would go back to them for any future services I can't do myself.

Thank you for letting us help you with your Pontiac Eric.

- 10181 E. Crystal Falls Parkway
5

Thank you David.

- 1607 W. Parmer Ln
5

Had replaced valve cover gaskets recently but was still leaking oil. Returned vehicle and they found that an O-ring had failed to be replaced. Repaired free of course, but..... They found a broken engine mount while looking for leak. New replacement same day. overpriced part but fair labor. Will always use them for my repair needs.

Thank you for your business and your review Dan.

- 1607 W. Parmer Ln
5

Always have had great customer service, along with excellent repair services. I've been coming here for a few years and will continue to.

Thank you Jeff.

- 1800 S I-35 Frontage Road
1

Every time I have ever tried calling this place, to shop around and/or ask questions for myself or a friend the mechanic was extremely rude. I don't understand how this place has good reviews at all!! Coming from the east Coast and having a family who works on cars, to be met with such patronizing staff is a appalling. I rarely leave bad reviews, but I felt that people should get a more well rounded view of the truth for this establishment. And as far as price goes, I have definitely found better.

Thank you Angela we appreciate all points of view. It offers us insights into our customers and how we can improve. I do not find you in our system so your experience must have only been on the phone. I apologize if one of my men came across as rude. We can not always answer a customers questions to their satisfaction without actually seeing the car and having a technician actually diagnose a problem, not just assume. Attempting quote a price with inadequate information is never accurate. That is why we offer so many free inspections.

- 1915 So. Bell Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.