Appreciate their honesty and clarity in explanation about what is and isn't needed for my car..as someone who isn't knowledgeable about details, but has basic understanding of car care, I am grateful to their time lines of what is crucial..what can wait..and what will be pricey..what will be budget friendly. I haven't felt talked down to once! Have been bringing my vehicle to them for 2 years. Thank you for your business ethics!

Very glad to have found AAS on William Cannon! I had started having the kind of car trouble you really don't want to have, when you know deep down your vehicle is headed for Honda Heaven and I didn't have a go-to shop to help me figure everything out. Where it made sense to make fixes, they helped at a very reasonable cost, and I so appreciate how kind, candid, and fair Andy was as I navigated this tough time! They've earned my trust & I look forward to bringing my business here in happier days to come.

Professional, friendly, great customer service

I came in on a Friday with a car that had intermittent issues with starting, and they were able to get me in right away and run diagnostics. Unfortunately they weren't able to find a concrete answer on the cause (something that I had kind of expected given the intermittent nature of the problem and the sheer amount of possible causes), but they /were/ able to give me a solid lead to go off of. Billy in particular was extremely helpful, friendly and informative throughout the process, and made the experience far less stressful than it could have been. I was honestly shocked with just how informative the visit was, considering that most other automotive services I've visited don't really bother explaining things in a way a layman could understand. In contrast, the lobby here was decked out in simple and clear infographics, and the staff (again, major props to Billy here) were understanding and did their best to talk me through everything, rather than just talk /at/ me. All in all, I was very satisfied with my visit, and would definitely feel comfortable recommending this place to others. 5/5 for service, 10/5 for Billy. You go, man.

Andy’s awesome !!! He’s honest and very professional in taking care of this business ! I will highly recommend this automotive shop to all my friends , family and all the people I know that needs good honest automotive shop for their vehicles ! You can’t go wrong with Austin Automotive Specialist , these people really care and know what they’re doing and doesn’t charge an arm and a leg like other shops or dealerships do . They’re great !!!

Great and honest place that I will continue to use into the future. As someone who works in hospitality, it’s definitely refreshing to find a maintenance shop that provides both good customer service and honest advice.

We'll go back there

I came by late in the afternoon to see about getting a state inspection done for my truck. They were able to squeeze me in and it only took about 30 minutes. The employees were friendly and I will use them again.