5

Overall I was satisfied with the work I guess. There was a couple things they could have done better. I took my car in at 7:45 am and was told it would only take 30-45 minutes to diagnose and then another hour and a half to complete the repair but i came back at 330pm and it still was not complete. Which was fine... things happen. I would however rather they just called me to tell me what was going on and things were delayed. Secondly, when I came back today to pick up my car I was told yesterday a coupon would be applied and it wasn't. I was disappointed with that too.

5

Thank you Douglas.

- 303 RR 620 So.
3

I just called

I am sorry you were not satisfied with our conversation. Without having a technician properly diagnose a vehicle what information we can offer a customer is limited. We want to be accurate and not guess at diagnosis or pricing without confirming an issue.

- 10181 E. Crystal Falls Parkway
5

Fast and friendly! This is the best garage in the greater Austin area!!

5

Appointment was on time, work was done on time and very well completed

Thank you Larry.

- 1607 W. Parmer Ln
5

Mechanic Joe was very attentive & patient with my questions…then gave me a thorough report after checking/assessing my areas of concern. This was all done with grace & reassurance that my questions were valid allowing me to leave with no concerns.

Thank you Christine!

- 103 Venture Blvd
5

Thank you Melinda!

- 1607 W. Parmer Ln
5

Thank you Larry.

- 118 Trademark
5

As with my previous visits, Chris was very helpful and diligent in assisting me with my car issues. The team's general expertise and professionalism are superb. I will surely come back for any future car problems and maintenance service requirements...

Thank you Olem.

- 303 RR 620 So.
5

This is such a wonderful place! I bring my car here anytime it needs anything, and they always let me know anything that may need attention in the future, and I never have to wait a long time. Melissa is so caring toward everyone, and makes sure that everything is always taken care of. I don’t trust my car with anyone else, and they always do a stellar job!

Thank you Laura! You can always count on Melissa to take good care of your car.

- 12990 Research Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.