5

Terrance always takes great care of me when I bring my work vehicle or my personal vehicle in. Him and his staff are friendly, professional, and courteous when speaking with you. I’ll only bring my vehicle to Terrance and his co-workers for any maintenance.

Thank you Colt.

- 1800 S I-35 Frontage Road
5

Service was spot on. It was done quickly. I will be taking my Tacoma there for all my service needs from now on.

Thank you Zac.

- 10181 E. Crystal Falls Parkway
5

Thank you Mike.

- 1915 So. Bell Blvd
5

I had a really good experience with this place. Wouldn't go anywhere else to fix my car. The receptionist was very understanding even though I was 2 hours late to my appointment, and the diagnostic was done in a day.

Thank you Lalo!

- 10181 E. Crystal Falls Parkway
5

Friendly and helpful! I like that they don’t seem to mind explaining everything to me who doesn’t know anything about cars. They are professional and responsive.

Thank you Carol!

- 1800 S I-35 Frontage Road
5

Love these guys! Reliable and honest!

Thank you Linzi!

- 10181 E. Crystal Falls Parkway
5

Thank you Linzi!

- 1417 W. William Cannon Dr
5

Very professional, and reliable. You can trust the work they do for you. Was able to get my car finished very quickly.

Thank you Nikolas.

- 1915 So. Bell Blvd
5

The guys here are super helpful and get things done quick!! Been going here since I moved here 3 years ago and wouldn’t trust anyone else with me car!

Thank you Miranda!

- 10181 E. Crystal Falls Parkway
1

Took in the car after the car wouldn't start suddenly. They diagnosed it as "just the battery died". They replaced it, and we took it home happy to see it wasn't a bigger issue. The next day it wouldn't start AGAIN. They explained, that they would cover the costs if they had made a mistake. Turns out the battery wasn't grounded properly, and they claimed that it "was not their fault" because they would "have had to taken more time to see the problem last time" so they charged us for the Tow, A WHOLE NEW BATTERY, and Service once again for whatever they claim was causing the grounding issue. So it's not their fault they "assumed" the problem was just a dead battery, because we didn't ask them specifically to do a "deeper investigation" let alone they wouldn't show us or explain what "previous car damage" caused the grounding issue since whatever it was, was there the whole time and they admitted that. Why go to a mechanic if they're not going to find the REAL problem? If i just wanted to change out the battery, I would have done it myself!

Anya, we charge for diagnostic time. If a customer does not want to pay for it we don't do it. If there is no sign of a larger issue we do not ask the customer to pay for diagnosis.

- 1915 So. Bell Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.