I have brought my 2008 Dodge Ram in two times. BOTH times I was given thorough and easy to understand information about what the issue was, and BOTH times I was charged less than I anticipated. The first time I had a couple of computer modules out and as I had that problem on a previous vehicle, I knew what it cost (and it ain't cheap!). Sure enough, the estimate here came back about $950, which they actually apologized for, but I knew they were not overcharging and approved the work. When I went to pick up my truck, they advised that after doing some of the work they had recommended, the truck actually ran great. So they stopped there and my bill when I picked it up was much less than the original estimate. MOST places would have either done the unnecessary work and charged me full price, and sadly, some others I believe might not have even done the unnecessary work and yet STILL charged the full estimate. Not here! Today, my check engine light was on, so I brought it back and was advised of the $98 diagnostic fee. After a thorough check, the engine light issue was merely a gas cap going bad and unable to fully tighten correctly. They recommended an actual Dodge gas cap and advised me on a couple of other things they saw that will need attn down the road (without the hard sell!) and then sent me on my way. NO CHARGE. Bottom line, if you're like me and struggle to have faith in the competency and fairness of most auto repair shops you've dealt with in the past, worry no more and just go to Austin Automotive Specialists. It's the only place I'll be bring my truck in the future!
Thanks for the review Zack. We treat people the way we want to be treated ourselves.
- Cedar Park