5

I've been coming to this location for a few years now for oil changes, scheduled maintenance, check engine light, and other unexpected problems. Andy has been the manager for this location since I first visited this shop. He carefully listens to your auto issues and provides professional advice. I've always felt comfortable bringing my car here under his supervision. There was one time when there was a major mistake with my oil change (hey, mechanics are human too) but it was promptly resolved to my satisfaction without me having to push for it. Professional, knowledgeable, genuine, and great customer service.

4

Super friendly people and fast service. I came here to get my car inspected so it could become an official Texas vehicle...just happened to come in on the new manager's first day at this location. He was super-friendly and we chatted about different things to do in the area while they completed the inspection. And he let my dog hang out in the waiting room with us so that's a HUGE thumbs' up in my book! I do believe I'll return...

5

This place is great. I was recommend by discount tire because me alignment was out of wack. They were so friendly and nice the whole time. The service and customer servive was fantastic. My car is back on the road again thanks to this place. I would recommend them to anyone.

5

Love going to this repair shop! Everyone are true professionals and knowledgable of every car. For years I have had my family cars maintenance through them and they have always been honest, reasonable and good people. Keep up the great work, and I will continue to refer my family and friends to you for great car care. Thanks Darin and your staff! Annette Hill

4

Good service there fast only issue I had was had someone hit my car I asked if they could buff it out they just scuffed up the clear coating

Hello Andrew, we should not have offered to buff anything out. We are a repair facility not a paint and body shop. In our desire to help you we stepped out of our field of expertise. For that I am sorry.

- 103 Venture Blvd
5

Great place! Excellent customer service, quick and reliable! They tell it like it is and don't try to sell you on anything. Definitely recommend!

5

I've been bringing my cars here for 10 years for oil changes and inspections and in all that time I haven't had a single negative experience. They always check my fluids, brakes, tires, and belts for free and have caught things for me before they became big issues. The staff is friendly and knowledgeable. I recommend this place to everyone.

Josselyn, thank you so much for your kind words. Customers like you brighten our day and remind us of why we do what we do. Thank you again!

- 1800 S I-35 Frontage Road
5

When I moved to Austin 2 years ago, I needed car maintenance right away. I went to 2 different repair shops before stumbling on Automotive Specialists. Since finding them, I've only ever gone here for all my maintenance and repair needs. Everyone is friendly and willing to answer ah questions that I might have. One of the best things about this place is that I've never been pressured to purchases additional services. Lots of times I would need something as simple as an oil change and the mechanics will then try to pitch a huge package of repairs and that has NEVER happened here. If they notice anything out of the ordinary, they have mentioned it and then moved on. Great guys, quick service and competitive prices!! Highly recommend them to anyone!

1

Went for an oil change, i saw the "classic" style look they have for the place and assumed good classic service. I have an older car that the oil filter has been moved to an easily accessible location but isn't the normal filter for stock. I went to tell the gentleman(a buff clean cut looking guy) that it wasn't the normal ones hat computers usually pick first(tho you can still pick it up at any autoparts store) and he just tells me they don't have it. How does he know they don't have it when he doesn't even know what filter I have? I ask him this because at this point he started to get short with me, like a waiter who is still being nice, but you can tell hates you. I even offered to go grab it for him or show it to him because it's literally in the top corner of the engine compartment, with about 4 inch's free space all around. He declines and just tells me if I want I can go buy the filter and oil and they can charge me labor. Isn't that the point of risking letting someone else do the job? So you aren't driving around all over the place? So needless to say I didn't decide to proceed further, God knows what they really would have done with my car. Maybe that guy was having a bad day, we all have them, but I am not going back to any of their stores.

Jonathan I am sorry for your bad experience and will look into it. Bad day or not our people should always be professional.

- 8405 Research Blvd.
1

Todd the MANAGER is very rude to women. He over looked me took someone ahead of me. He never asked me to wait or say I will be right with you. He is absolutely rude. All I wanted was to have my car inspected and he looked up and me and says u sound impatient how can I help u. Really why would a company want someone like this working for them. Customer service is not that hard.

Quintina I am so sorry about your poor experience. Please come see our new Manager Mike. He is a great guy and will take good care of you.

- 1800 S I-35 Frontage Road