I was disappointed to hear that JT is no longer at the Leander location. JT provided excellent customer service. The new manager seemed very overwhelmed and didn't seem to care about my concerns. I asked questions but he kinda just blew me off. When it comes to automobile care, I want someone who will answer my questions and not appear annoyed that I'm there.
I am sorry Elizabeth. Jerome our new Manager came from another location and has received nothing but praise from the customers at his last shop. It may have just been a transition issue getting used to a new shop. please see his reviews from the 12990 Research location. at 4.6 stars he had to be doing a great job there. Please give him another chance to earn your business.
- 10181 E. Crystal Falls Parkway