Very knowledgeable and friendly service, but a little overpriced. My first time using AAS, and not sure if I’ll be back. When I asked about discount coupons, I was told they have to be printed out and presented up front. Parts cost was 2x what I could get the exact NAPA part for, and also charged me a diagnostic fee when I already described the main issue (bad wheel bearing). Also, they kept the car overnight after telling me when I made the 11am appointment that it should be a same-day job.
I am sorry you were not completely satisfied with us. Parts houses now sell wholesale to the public. We buy at wholesale and sell at retail. That's how auto repair businesses work. We price to cover our labor costs, our overhead and it leaves us a modest profit.
- 118 Trademark