Andy and Joe are awesome! Joe patched tire up right away. Excellent service! This the Round Rock location off 35 and Hester's crossing

Clean, professional, and fast! Manager is super friendly and helpful.

Andy and his crew always give us great service and went above and beyond to help with vehicle issues at a fair price

Been coming here for 10 years. Always great service. A super staff too.

Jim and the crew are fabulous,helpful, and very friendly. They have helped so much with my car! Love them. Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 10/8/2019Thank you Natalie! We are here for you. Read more

I admire genuine, honest people in the world and the staff here is comprised of some really great ones. I brought my minivan here to get serviced and Clay took great care of me. I never felt like they were trying to get over on me like many shops tend to do with women especially. They were very caring and made sure my vehicle was safe to drive. I'm looking forward to doing business with them in the future if something else comes up. For anyone in the area, definitely consider them for your automotive needs! Thanks for the wonderful experience.

Great service and friendly staff

I supplied my own specifications for an alignment on a car I intend to autocross. The service manager took my print out with the specs and hardly said a word about it. I would have like to hear something like no we can't do that or sure we can do that or let me see if we can do that. Something. Well, I take silence as acceptance, albeit rudish, and hand over the keys. I get my car back and assume they had done as I asked. Funny how the service manager got friendly when I'm leaving. I see that in cusotmer service reps I manage at work. Friendly on the phone, ask them something that might mean a little more work on their part and they get quiet or their tone changes abruptly, but when they get to get rid of you, they get all happy. I get it home and check the alignment sheet they provide (which is nice) and while some of the specs were as I requested, others were not. It would have been nice to have an explantion of why they could not be done or that they weren't done or anything aside from here's your keys and now that you and your special request are leaving, I will be nice. Update: JT contacted me, apologized for the lack of communication, and offered for me to come back in and make things right. He and his team were very communicative about the alignment process bringing me into the shop several times to show me how things were progressing and explaining what they were doing. I left with my expectations set and exceeded. I will go back for sure.

They were efficient and explained what they found on the car. I arrived a few minutes before they opened but they accommodated me.

I started going to Austin Automotive Specialists after a very bad experience at my regular shop I'd been using for years. The manager JT was professional and informative, even though it was routine maintenance. Their prices are fair, and the technician didn't make a mess of my car while he performed the work. ie - spilled fluids in the engine compartment, dirty hand prints on the hood, doors, etc. I'm very picky about my car, and as long as they keep up the good work, I'll continue to go back.