I took my truck in to get the lower ball joints and passenger side motor mount replaced. I also asked to check for any other worn out parts in the process. I supplied the parts, and they supplied the labor. I paid over 1100.00 in repairs. The manager did not mention anything worn out or broken when I left the garage. I noticed immediately that there was a thump everytime I accelerated from a stop. After I got home I popped the hood, put on the emergency brake, and with the engine running put it in gear and applied accelerator. The engine jumped, signifying that the Drivers side motor mount was now broken. It wasn't when I brought it in, or I would have brought the part and instructed him to replace the Drivers side motor mount. Being very upset, I called the location and told him what has happened and he told me then the mount was broken. How did it get broken? Did it break when the engine was being jacked up to replace the Passenger side motor mount? He claimed it was already broken, which it wasn't, and after arguing for awhile he said he would only charge me $260.00 to replace it if I bought the part. I agreed to it then, but the more I thought about it, Why am I paying for something they broke? Not right at all. I'll do it myself even though I don't have the time to do it.

The team at Austin Automotive Specialists have been servicing my family’s car,s and my 3500 pick up. Most efficient and professional team that has ever worked on my autos. I have had MAJOR repairs done here and Clay and team have always met or exceeded my expectations. Don’t take your car anywhere else until you have tried these guys.

Always providing great customer service and communication. Very professional and knowledgeable. Have used them for more than 20 years over more than 10 different family vehicles. Have always felt they have been very trustworthy and fair with their diagnostics and pricing. Even as mechanics and management staff change, the culture and treatment based on fairness and respect continues to remain the same. Great locally owned company.

Will be returning if I need any other services

They were very professional and work quickly and I say thanks

Amazing Service - needed the spare put on my trailer during pouring rain. Called and they said to come on over. Manager saw me pull in and came out to let me know a technician would be with me shortly. The technician Cameron cheerfully changed the tire. The manager checked to make sure the spare was fully inflated before they put it on. And then they wouldn't let me pay for the service. I've used other Austin Automotive Specialist shops before and the service has always been great. This time the Buda shop really went above and beyond. THANK YOU!