3

They quoted me $220 to pull a vacuum and re-charge my old system. Was charged $300 without consent or approval of extra Freon being needed. My blower motor worked just fine before taking her in. When I got it back they said it didn’t ever work. Needless to say my baby will never be visiting again. It cost me another $300 to get her right.

I am sorry Rudolph. We never know exactly how much freon will be needed until we evacuate the system. We do not automatically charge a customer for a full charge until we confirm the quantity needed. A business that sells a customer a full charge upfront has little reason to lower their price if it's not. We prefer to be accurately charge our customers after knowing what is needed not overcharge them upfront. Doing an evacuate and recharge has absolutely nothing to do with the blower motor and I am sure we could have brat the $300 you were charged to replace it elsewhere. Again we are sorry you were not happy with your visit.

- 8405 Research Blvd.
5

They were quick to diagnose and repair my problem

Thank you Evelyn!

- 1607 W. Parmer Ln
4

I have been using Austin Automotive Specialists since it was called Brake Specialist. I have always had a great experience with this company. I feel that they have always been honest with me and the quality of work is exceptional. They take real good care of both of our cars. You will not be disappointed. We have been using them for 20 yrs. will keep taking our cars to them. Try them you will like them.

Thank you Jeannette. We really appreciate our long time customers.

- 1800 S I-35 Frontage Road
5

Thank you for the STARS Shah!

- 1800 S I-35 Frontage Road
5

Amazing customer service, 1000% recommend. Helped us with a battery connection issue and were very honest and straightforward.

Thank you for the STARS!

- 1607 W. Parmer Ln
5

Jerome and his staff run an amazing auto shop. We’ve had routine maintenance and major repairs performed by this location and have always been pleased with the service.

Thank you Sam We appreciate you choosing us to service your vehicles.

- 10181 E. Crystal Falls Parkway
5

They are always courteous and professional.

Thank you Lonnie.

- 303 RR 620 So.
5

Always a good experience!

Thank you for the STARS Mark.

- 303 RR 620 So.
5

Thank you Ali.

- 1915 So. Bell Blvd
5

Friendly and informative staff. I just got an inspection but I will be back for service. I heard them say to skip the wait, make an appointment. I will do this next time!

Thank you Claire. Appointments are the way to go with the exception of State Inspections. The State forbids us from scheduling them they require first come first serve.

- 118 Trademark
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Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.