5

Clay is always on point! Everyone that’s comes here is greeted and taken care of. Here explains your options and doesn’t sell you what you don’t need. I have been coming here for years. Thanks Clay and Ryan.

5

I’ve worked with these guys several times, and they’ve always done a good job!

Longtime customers are our favorite. Thanks for the review Valerie!

- 1915 So. Bell Blvd
3

I don't like to leave negative reviews, 3 stars because they did fix some things... but I went back multiple time to fix the same issue and it was never fixed... spent over $3,000 as a disabled veteran and single mom... that was too hard of a hit for it to not be fixed.... not saying they are bad, I just felt like a number and not a human

Hi Katherine. Thank you for the feedback as it's important for us to know when we could have done better to meet our customer's expectations. I believe you are referring to some work you had done last summer which you later seemed to be having issues with. We asked that you come back to see if we could resolve what you had going on, possibly even under warranty, but we didn't see you back in. We always try to do right by our customers and if o the rare chance we don't get it right, to make it right. We really would have loved that chance with your truck. If you have anything else come up and are willing to give us a chance to make it right, we would be more than happy to help.

- 118 Trademark
5

Everyone's super friendly, got my car back in a couple days.

Glad we could help Erica!

- 118 Trademark
5

The manager, Chris was an absolute wealth of knowledge, and one of the most incredible people that I have met in Austin, Texas. Extremely helpful, he and his team found the best options to fix my car for the least amount of money. I have suggested, and will continue to suggest multiple people to their company, without a doubt one of the best car companies I have ever had the privilege of working with.

That means the world to us Alex. Glad we could help you out on your terms!

- 303 RR 620 So.
5

👍

- 103 Venture Blvd
5

Austin’s Automotive Specialists are great. They never pressure you to do unnecessary repairs, are thorough with their work, friendly, and quick.

We set out to do what's best for you! Thanks for the review Monica.

- 1607 W. Parmer Ln
5

Melissa was so helpful and thoroughly explained what my car needed and even gave me tips of how to notice potential oil burning in my car.

5

Thank you guys! It was a big job that became way bigger than expected. Longer billable hours popped up, but they stuck to the original quote, and I even got a slight discount due to the additional timing than expected. I was always kept informed, and photos taken and texted along the journey. Pretty much 1/2 the car was disassembled and put back together, and yet still stayed pretty clean....lol

Glad we could help you out Clark!

- 10181 E. Crystal Falls Parkway
5

Went to Austin Automotive to get my oil changed. They found some other problems, they informed me of the problems and gave me a price for fixing them. But,only took care the things I needed them too. Thanks for the great job.

Our goal is to keep our customers safe so flagging any additional issues is a priority. But we will ALWAYS discuss things with you before doing any additional work. Thanks Diane!

- 12990 Research Blvd
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.