5

The store was immediately able take care of my issue. The local BMW store couldn’t see me that day. Your store was available.

We do our best to get our customers back on the road quickly, and safely. Glad we could help you out David.

- 1800 S I-35 Frontage Road
5

They got my truck in quick and did the repairs and maintenance in a timely manner. I haven’t been going here long but so far I am satisfied. This place was recommended by my son.

We look forward to continuing to work with you on your vehicle needs Cathleen. Thanks for the review.

- 1915 So. Bell Blvd
5

👍

- 10181 E. Crystal Falls Parkway
1

Terrence the service advisor bad customer service gave me an estimated price over $1900.00 .Fix it myself cost $30.00 for the part "map sensor" "they also charge me for diagnostic of 177.00 and ask about military discount which they do,he said he is not going to give it to me because of not having the work done with them.A big rip off.

Hi Danny. We would like to apologize for your experience at our shop. It was not up to the standards we expect and will use this to get better. As for the repair work, we are happy you were able to get the map sensor done for $30. There were a number of other issues that led to the estimate we provided that we hope you get resolved as well.

- 1800 S I-35 Frontage Road
5

Windshield fluid froze and would leak out, they fixed it in just a few minutes, excellent, fast service

Glad we could get the problem solved for you Greg. Looking forward to working with you on any future needs!

- 303 RR 620 So.
5

Russell and the team are all incredibly nice and very transparent about services your car needs without trying to oversell you on stuff that you don’t. Just to the point and everything that was wrong with my car was explained in detail and I was shown the parts of my car that had been replaced so I could see the wear & tear myself. They have a great attitude in the office and I’ll definitely continue to use them for future car services.

Making sure your vehicle is taken care of right is top priority, but making our customers feel valued and educated on what needs to be done is why we do what we do. Glad we make you feel like a part of the process, Kierra. Thanks for the review.

- 118 Trademark
5

New to the area, I needed my car inspected in order to get Texas plates. Not only did Austin's Automotive provide a same day appointment, they walked me through the best locations to get plates and a driver's license. Saved me tons of time!

We are all about helping our customers no matter what they need. Glad we could get you pointed in the right direction. Looking forward to helping you in the future.

- 118 Trademark
5

Great service as always.

Thanks Frank!

- 118 Trademark
5

Great service friendly people

Thanks for the review!

- 1607 W. Parmer Ln
5

Clay is a gentleman, he checked my car for an issue and said that should be covered in my 80k warranty from manufacturer and asked me to take it to dealer to get it covered under warranty. He doesn't try to do anything that is not needed.

Doing right by our customers is so important to us. Glad we could get you the help you needed even if it wasn't at our shop. When the time is right, we will be here for you!

- 1915 So. Bell Blvd
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Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.