5

I’m a 20 something woman that knows nothing about cars. Usually when my car is getting worked on I call my dad back and forth to try and make sure I don’t get overcharged on anything because of my ignorance. I’ve been taking my car to Austin Automotive since 2021. I’ve been going to the Cedar Park location for about 2 years. Ryan and Clay are consistently friendly and helpful. I always feel safe getting my car worked on and know I can call if I ever have any issues or questions about my car. Last year I got my windshield wipers replaced and a few weeks later the metal on the wipers were exposed and scraped my windshield every time I turned them on. I went back to Austin Automotive to tell them about the problem I was having, fully prepared to put together a courageous monologue on why I wanted them replaced without any additional charge. My speech wasn’t necessary at all. As soon as I told them about the issue they replaced the wipers again quickly and without charge. This week I went to Austin Automotive to have my front brakes replaced. I was getting my oil changed in December and Clay let me know that my breaks would need to be replaced soon, told me how much it would cost after tax, and that I could wait until after Christmas or even until I got my tax return back to get it done. This was extremely helpful since the service would cost upwards of $500 and I had time to prepare. This week I finally got my brakes replaced. I've always wanted to be a regular somewhere and I realized I’m a regular at this car shop. I know Ryan and Clay by name and I trust them with my car. I’m leaving this long review because Austin Automotive is a good business with people who actually care. I feel very fortunate to have a place to take my car where I feel comfortable and confident that they’re doing a good job. I highly recommend their shop.

Wow, thanks for the great review DeLondra! Our #1 goal is to make sure you feel confident in the decisions you've made for your car, on your terms. Helping you build a plan that makes sense for your needs is critical. We appreciate the confidence in us and love being your go to!

- 1915 So. Bell Blvd
4

Overall the service was great. The only issue I had was, that the individuals who serviced my car went through the trunk and was touching everything I had in there. I don't appreciate that at all. It would have been a 5 star review if not for that.

Hi Francisco. We are sorry you felt like this was an issue and appreciate the feedback. For your tire rotation we needed to access the wheel lock key in your trunk. We did our best to move around the absolute minimum to access the spare tire panel to get the wheel lock. Again, apologies if it was something that caused you concern. Thank you for being a customer and we hope to see you in our shop again.

- 1607 W. Parmer Ln
5

Great guys! They did a great job for me. Will be back.

Thanks for visiting us Gary!

- 118 Trademark
5

All the guys here were friendly and helpful. Clay helped us out. Car is working fine again now :)

Thanks James!

- 1607 W. Parmer Ln
5

Had bad vibration at a stop while in gear. I am from Indian and visiting my daughter in Hutto. They replaced 2 motor mounts for me. Very efficient..this was a save my life helping hand. You guys ROCK!!!! THANK YOU

Well thank you! Glad we could help you out.

- 103 Venture Blvd
5

There are awesome and Darrell, the manager, was the best and they had great service amd great listening skills. I will go back to them no questions asked. Great work!! Keep it up. HHH

Glad we could earn your trust!

- 10181 E. Crystal Falls Parkway
5

This place is the BEST, cannot recommend enough. Brought my car in first thing in the morning and they actually worked on it first thing. Had updates throughout the day. No surprise fees. No hassle. No stress. Will not waste my time anyplace else in the future.

Thanks for the great review!

- 1915 So. Bell Blvd
5

Came in for a state inspection on a Saturday morning - and was in/out in less than 30 mins! Fast, reliable service. Thank you for taking such great care of Hutto!

Glad we could keep your Saturday on track Courtney!

- 103 Venture Blvd
5

Services are support helpful and outstanding

Thanks for the review Andria!

- 1607 W. Parmer Ln
5

👍

- 118 Trademark
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.