"Your A/C just needs a recharge for $300." Uh-no. It needed to have the condenser replaced. Sorry, but I will NOT be returning to this location. Smh, where are the REAL mechanics at these days???
Justin, I'm sorry you were unhappy, most people aren't when they get bad news. Your truck came in with absolutely No Freon in it and there were no obvious leaks due to the fact your truck had no oil dye in it. So the first step any shop would take would be to evac and recharge the system to find any leaks. If you look at your invoice the evac and recharge price was $149.76 plus the Freon and oil dye not $300. Once that service was performed we continued to diagnose and found that your clutch fan was shot and you could actually stop your fan by hand. That was causing poor condenser flow as well as causing your truck to run hot. So that had to be replaced. After a service like that we tell a customer to drive it a while and circulate the oil dye so we would be able to locate any leaks or additional issues. It did not take long. You came back with a visible leak and we replace two leaking service ports At No Charge and when we evacuated and recharged the system for free under warranty we discovered the real culprit. Your evaporator core that is up in your dash and not visible was spitting out the oil dye from the drain tube. That is what the oil dye if For. Repairing a vehicle is a process and we don't consider it fixed until we have completed the process. So again I'm sorry we did not live up to your expectations.
- 1800 S I-35 Frontage Road