The personal touches Austin Automotive managers and staff have towards taking care of is something you don't experience often. I have always left the shop feeling great and more secure in my vehicle. I have taken my car in twice now, once for a muffler replacement/transmission fluid flush (at the Avery Ranch location), and once for oil change at the 12990 Research location. Both managers were outstanding in making me aware of what was going on with my car. Highly recommend using these guys.

I love this place! The manager, Jerome is absolutely amazing. He strives to get you a fair price on everything. The other staff I've met are warm, friendly and have always done an amazing job. Plus, they offer to drop you off and pick you up while your car is getting worked on.

This place was great! I called them this morning and they got my car fixed in no time, and picked me up to get it back! Super friendly staff as well. Would definitely go back if I need car repairs. Also my car needed to be towed to the shop and they recommended the very nice man who came to get my car. Overall a pleasant experience for a not good situation, as in my car won't work!

Jerome, the manager of this particular location, is incredibly friendly, warm, and brings the human element to your experience! What a wonderful customer experience at an automotive establishment. Much better than any Jiffy Lube. Highly recommended.

This is an awesome shop! Jerome and crew came to my rescue. Thanks guys! Much appreciated. In and out in no time flat and VERY reasonable rates! :-) Comment from Stephen M. of Austin's Automotive Specialistss Business Manager 8/6/2018Thank you for taking the time to review us Robin. Jerome is a great guy. Read more

Have been to the location twice, and both times they have been completely transparent and honest about my vehicle. I highly recommend bring your vehicle here to be serviced. Customer service is fantastic, and they do quality repairs.

After my serpentine belt broke while visiting from Dallas - a stranger recommended this place. They were fast and efficient !! Great customer service. Tell Ron I said � hi.