5

I received excellent service

Thanks Veronica!

- 8405 Research Blvd.
5

Had an absolutely great experience at Austin automotive specialist. I worked with Melissa at the front desk. She is extremely knowledgeable and shows genuine care when it comes to your car needs. I brought my girlfriend’s car in for a same day alignment. After her car was done i mentioned some work I needed done on my car (brake fluid bleeding and coolant flush) as well as over all inspection. Melissa booked me in next day 7:30am. My car was ready by 10:30am that same morning. Service rates were extremely affordable and work performed was exceptional. I am not a local to Austin but if I was or am in the future, this is where I will be returning for my cars needs.

1

Worst car repair experience in 20 years of living in Austin. Drop the car off with a p0102 error code. Car was running great, so I felt it might be something (ie cheaper) than the MAF sensor. Vacuum leak, bad PCV valve, hole in intake hose, ect... Shop calls and informs me that first, they need to replace the MAF sensor, before any other troubleshooting and that cost will be over $1,000. Told them to button it back up and I'll take care of it myself. They charged me $165 + tax for their effort, to tell me the same thing as my $15 OBD2 code reader. To top off the frustration, the car will not idle after picking it up. Ordered new part for $150 (ac Delco brand). All this said, the A.S. shop in Round Rock has always been an excellent shop. My problem has just been the A.S. shop in Lakeway.

5

Melissa and the team are super helpful and take care to provide the best service, advice and prices in the area.

5

The service was great! They made sure to install the best fitting windshield wipers on the front and were careful with the cover on the back wiper so it didn't break.

Thanks Tina! We look forward to working with you again!

- 1607 W. Parmer Ln
5

Great experience! They were very quick with their service and Blake was super helpful and sweet. Love this shop and would recommend 100%

Thanks Minja! We look forward to working with you again!

- 1607 W. Parmer Ln
5

Very good experience. Was able to get battery replaced. The service was seamless

Thanks for the review Askia!

- 12990 Research Blvd
5

Blake and Anthony are the best. Got me in last minute and were super friendly. I’ll definitely be back if my car needs work again!

Thanks Macgregor! We look forward to working with you again!

- 1607 W. Parmer Ln
5

Wow! Just wow! Went in there to find out why the AC had stopped in a small RV that I'm selling. From the moment I went in, Nick was extremely honest and forthright about my options before even having Shane, the master mechanic stop his work to give a quick look. After about 15 minutes, Shane and Nick gave me an estimate. It turned out to be much more than I wanted to spend since I'm selling. After a very friendly discussion, Shane did a couple of little things and the AC is working. There is more than should eventually be done, but after chariging me only half an hour labor, I was an extremely satisfied customer walking out the door. I immediately sent a recommendation for them to my friends and family. Feel good about requesting their service!

2

Overpriced and unaccountable. The repair for my vehicle’s AC was estimated to cost double ($2400!) what I was asked to pay at a competing auto shop. Before this shop inspected the AC, my car would blow hot air only when idling; it blew out Icy cold once the car began moving again. This was no longer the case after the assessment. When I phoned in to ask for an explanation, I was told there was, in fact, no change at all - it was me, actually! I was the problem. See, it was hot outside so I *felt* the AC as having hotter air. The whole experience left me regretting the other repairs I had paid for, rightly imaging it was probably double what I would have paid elsewhere. P.S. Go to Lug Nutz for a fairer price.

Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.