5

Good, dependable service every time. Always a pleasure working with them.

Always a pleasure working with our customers too! Thanks for the review!

- 1800 S I-35 Frontage Road
5

Chris and Rick were especially helpful and got my car in and out in record time when my water pump on my Dodge Durango went out. Very clean, professional atmosphere and communication was pleasant and thorough. About the only thing that didn’t make me happy was what auto repair and parts in general costs today. It cost about what I would expect to pay at a dealership, but AAS’s turnaround was more personal and faster. Full disclosure, my price expectations are probably several decades out of date😜

Thanks for the review Pat. Like everything, inflation has driven up the cost on parts. We do our best to keep pricing down as much as possible but we never sacrifice quality or safety to give you a part we don't believe lives up to our standards. Thanks again!

- 303 RR 620 So.
2

I'm not a happy customer. I feel like they just don't want to address the faults of not owing up to their mistake of not providing a thorough quality control. Had they did so. They would realize that the noise that I was taking it there for is still there. Now I give them 5 stars for inspection of my truck and identifying other problems. But they still did not fix the problem at hand. Costing me just over a grand. Also a simple photo call to me saying that they can't seen to locate the noise would have been helpful. After my talk this morning. Seeing that I was inconvenienced and not taken care of. I still have to drop my truck off and wait a whole day. That's not customer service!!!! Try again Forrest!!! Awaiting your call.......

Thanks for taking the time to speak with us Genaro. We are glad you are very happy with how your suspension feels now that we worked on it. Sorry we couldn't get that slight noise identified but we'd love the opportunity to give it another look. Just like the doctor, we can't always find the root cause with one diagnostic check or test but we won't quit in trying to solve it for you. We hope you give us that chance. Thanks again for the feedback.

- 8405 Research Blvd.
5

We were at our wits end and needed to find a place that could actually diagnose what was going on with our Suburban. Melissa and the crew were Beyond helpful very insightful and on it when I brought it in. I would recommend their shop to anybody looking to figure out exactly what's wrong and not have to just pay for parts changing. My son has been a customer for over 15 years and is highly impressed and from my experience with Melissa and her team I wouldn't go anywhere else if they could handle what needed to be done. We are heading to a transmission shop this afternoon and the man who did the warranty work said that he should be able to take care of it. My appreciation goes a long way for the help that you have given us and I'm praying that today the problem will be resolved. Thank you for being there and being so good at your job it makes a world of difference!

5

My mechanic Josh was awesome. Quick and professional.

Thanks for the review!

- 118 Trademark
5

Awesome service and genuinely helpful. Vehicle is running like a dream.

We love hearing that Casey! Thanks for the review.

- 103 Venture Blvd
5

Kept on my vehicle till they found problem and fixed

Glad we could get to the root of the issue, Alan. Thanks for the review.

- 1800 S I-35 Frontage Road
5

After my Ford F-150 odometer flipped to 100k miles, it was time to have an overall evaluation done. The team at Austin Automotive did an exceptional job helping me understand the current and future maintenance program my truck would need to stay in tip top shape. I would recommend their service to anyone needing car diagnostics, repair or information on how to keep your car ready for to hit the road.

Making sure you feel informed and aligned with what it takes to keep your truck on the road is key! Thanks for the review Matthew!

- 1915 So. Bell Blvd
5

I have used this location on Parmer for my cars for probably 15 years. These guys have always been kind and honest and have given me the bottom line good, bad or ugly. Then they give me a really good price for it too. This is my go to shop!

Wow, 15 years! Thanks for being such a loyal customer Amanda!

- 1607 W. Parmer Ln
5

Andy Walker took good care of us and delivered early and was very communicative. Highly recommend!

Thanks for the review Jonathan!

- 10181 E. Crystal Falls Parkway
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.