5

Pulled in my vehicle to get state inspection done and it was on time as promised though I had no appointment. Highly recommend service.

Thank you for the STARS!

- 1607 W. Parmer Ln
1

I have a 2005 Ford Explorer Sport Trac. They tried to charge me $832 to replace the thermostat housing. This is a plastic part that costs $37 at O’Reilly’s Auto Parts. I knew they were trying to rip me off so I told them I didn’t want to use them and that I’ll just have to figure something else out. Clay then tried to charge me $65 for a diagnostic fee. I told him I won’t be paying anything since you are attempting to rip me off. Clay then became very angry and began swearing at me. He didn’t like being called out. I went to get my keys from him after he finally pulled my truck out of the shop. He acted like he was going to hand the keys to me then just dropped them on the ground in the parking lot and walked away. Do not use this shop for vehicle repair!! These guys are out to rip anyone off in order to make a fat commission check. Very disappointing.

Danny you worked for us before. As an EX Employee you well know there is always a charge for a cooling system check As far as parts go you know their is a big difference in quality as well as components. Proper repairs require more than a single part as you well know from turning wrenches yourself. Your misleading 1 star will be drown out by the legitimate 5 stars.

- 1915 So. Bell Blvd
5

Original review: Austin’s Automotive is honestly top of the line service. I refuse to take my car anywhere else. Clay is always very friendly, and he remembers me when I come in. They are always great at letting me know what’s necessary and what’s suggested since I’m a broke college kid. Always great service, great people, and I’ll never go anywhere else. Updated review: Once again, Clay and Ryan are the best! Took my car in for an oil change before work, and they were packed as usual. The team got me in and out at about 30 minutes and were super friendly! Austin's automotive is the best around!

Thank you Piano Player. We play it right with our customers. We don't recommend unneeded services just to make a buck. We want a long term relationship with our customers.

- 1915 So. Bell Blvd
5

Thank you John.

- 1800 S I-35 Frontage Road
5

Did a fantastic and thorough job. Most other places always seem to never put your vehicle completely back together or wipe clean excess oil that eventually drips onto the garage floor. Well this location did the job right! Would highly recommend.

Thank you Leonard. We do it right!

- 12990 Research Blvd
5

Thank you Donald.

- 1417 W. William Cannon Dr
5

Good service

Thank you Denny.

- 1607 W. Parmer Ln
5

Jerome did a great job in personally ensuring my engine was fixed. This was a difficult diagnosis for a cylinder misfire code, but he made sure the root cause was taken care of. Professional quality work and very reasonable price. Thanks Jerome

Thank you Karma. We make sure it's fixed correctly.

- 12990 Research Blvd
5

Thank you James.

- 303 RR 620 So.
5

Courteous, honest and efficient. They won't deceive trying to sell you something the car doesn't need. Will keep on maintaining my car there.

Thank you Regino. We only recommend needed services.

- 10181 E. Crystal Falls Parkway
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Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.