Started having motor problems. Called and immediately got in. A cost for the repairs was sent to me within 2 hours and car was ready the same day. Andy was amazing!!!!

I love Melissa to death, would do jail time for her, just sucks higher-ups will fire even if the reason is a serious health condition that can't be controlled 100% of the time.

So sorry this is so long, necessary to show our desperation!!!!!On Saturday, February 5, 2022 we were headed at about 79 mph down I35W to San Marcos to visit out granddaughter at Texas State University and to celebrate our daughter’s , her Mothers, birthday as a family. Suddenly my 2014 Cadillac had a communication come on the screen that engine power had been decreased and check engine light had come on saying stabilitrack had taken over. Felt like the brake was on. Went from almost 80 to less than 60 immediately! I had to change lanes and we stopped. Where were we going to fine a garage to help in an unfamiliar town at 2:30 on a Saturday afternoon after an ice storm in Texas, that was open! Siri found Austin Automotive Specialists at our next exit and it was open!!! WOW. So relieved!! Long story short management came out to our car, ran a diagnostic, found the problem, reset computer, had us test drive it, all fixed, we were on our way to San Marcos in less than 45 minutes. He wouldn’t charge us. We were so impressed with them. We are from Fort Worth and would use them exclusively if we lived in Round Rock! What awesome service to strangers. Angels do exist!!! We said thank you, you saved the day, and we are so thankful there are still honest, decent, and reliable people still left in this crazy world we have now. A million thanks again Austin Automotive

Andy and his team are the best! We called about our check engine light flashing on our Toyota 4-Runner and they were able to diagnose and fix the problem the same day. Customer service is amazing and their prices are fair--would definitely recommend!

Great place to change the oil

I've trusted these repair experts at this location for almost a decade. Five Stars always!

It’s a dream experience every time I have a repair for my vehicle. You get what you pay for: 1 You are greeted by the longtime 20+ yr experienced manger or his highly trained choice, and 2 they have a conversation with you about your needs previously expressed. 3 Then they confirm your information and you hand them the keys. 4 They get you the information to get you to your goal. 5 Wait for the predetermined repair time frame, and you leave when they give you the keys. Strangely simple like old school customer service with highly trained and polite masters of mechanics. Simple! - Customer since 2011

Honest and reasonable!