5

Very clean waiting area, relaxing atmosphere, staff member are professional and does great job on my car, thank you for fixing my car

Thank you for your business and your review Sophia.

- 12990 Research Blvd
5

Thank you Luis.

- 1915 So. Bell Blvd
5

Been bringing my car here after having a few bad experiences at Lamb’s. These people are amazing! Excellent service and kind, thoughtful, and thorough explanations for all of my questions and concerns. I know “honest” and “mechanic” generally means the opposite when used in the same sentence, but this place really does do it proper. Twice I have brought my car here for a second opinion and I will not be taking it anywhere ever again.

Thank you Marie! We will be here when you need us.

- 10181 E. Crystal Falls Parkway
5

Amazing service, straight forward and prompt

Thank you Tarn.

- 12990 Research Blvd
5

Very clean waiting area, relaxing atmosphere, staff member does great job , thank you for fixing my car

Thank you for your business and your review Sophia.

- 12990 Research Blvd
5

I used to live in Cedar Park which Austin Automotive was 2 miles away. Now I live in Hutto which is 31 miles way from Austin Automotive. I still d

5

Fast service and the people there are very nice and helpful.

Thank you Colby!

- 1800 S I-35 Frontage Road
3

Went in for an oil change on a Saturday afternoon, service was prompt. However, they did change it with the wrong oil type. My car uses 0w20 and they replaced it with 5w30. Brought it back on Monday, with a little hesitation and the gentleman behind the desk asking me "Why does it need 0w20 oil?" Besides the obvious fact that is states so on the oil cap and in the manual, I proceeded to let him know that my VTEC solenoid needs a thinner oil (like the manufacturer recommends) to properly operate during the colder months. Everyone make mistakes, but the thing that irked me was the gentleman asking me "Why does my car need the oil the manufacturer recommends?" I don't pretend to know more about cars than mechanics, but at least, read the oil cap and admit when you're wrong. 😒😒😒 My last shop permanently closed after going to them for 10 years, sadly, my search for a new one continues.

I am sorry for the oil weight issue. I know having to come back is an inconvenience. My man immediately agreed it was the wrong oil and change it out without hesitation. I have reviewed the audio and video of your conversation about oil weight. I believe you misconstrued it into "why do you need 0w20". Again sorry for your trouble.

- 1607 W. Parmer Ln
5

Professional, friendly and good service!

5

Thank you Bert.

- 10181 E. Crystal Falls Parkway
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.