Never received a call for scheduling after using their website portal as instructed. Additionally after calling and speaking with Paul to schedule an appointment, he never documented the time as said we never called to schedule. The customer service is poor and I assume it's all about generating revenue.
Buddy I know you were upset when we told you we can't properly align your car with steel cord sticking out of your tires. As far as an appointment on our website, we never received one and when you called after getting your tires and wanted an alignment "now" our alignment guy was off. We directed you to our next closest location since you wanted it immediately.
- 103 Venture Blvd