5

I highly recommend this location for automobile repairs. I took my vehicle in for a leaking oil problem. Forrest and his technicians provided great customer service, showed me where my oil leak was, and performed great service. The price was great and I will definitely return for any future repairs.

Thank you for your review, Cynthia! We're thrilled to hear about your positive experience with Forrest and our team. We look forward to serving you for any future automotive needs.

- 8405 Research Blvd.
5

Chris was able to assist from from the very beginning by providing me with more information by phone on pricing for services. I was told by another facility I needed front and back work for brakes but felt like some of the work was not necessary and I was being taken advantage of. Chris won me over by phone and was able to give me an honest second opinion. The entire team worked me in for a quick evaluations and made me feel right at home with their transparency. I ended up having Chris and his team complete not only my front brake work but also an oil change. The pricing was reasonable and I was more than happy to trust them with my vehicle as each interaction felt personable for my needs. I will continue to take my car to Austin Automotive as a result of their expertise, education and caring nature.

Thank you for your heartfelt review! We're thrilled to hear that Chris and our team made you feel comfortable and valued. Your trust means a lot to us, and we look forward to continuing to serve you and your vehicle's needs at Austin Automotive. Thanks again for choosing us!

- 303 RR 620 So.
1

Totally rude and unprofessional. I kindly asked to get some air in my tire. The owner told me his techs are busy with paying customers. Even though one guy was sitting on a lift staring at his phone.

We're genuinely sorry we didn't get you in, Alan. This does not align with our service standards. Your feedback is crucial, and we are addressing this issue to ensure it won't happen again. We hope to have the opportunity to regain your trust in the future, and we'd love if you could reach out to us directly so we can make things right.

- 1800 S I-35 Frontage Road
5

They always do a good job and can typically get the Oil Change done very quickly. Also, the breaks were making some noise, so I asked to check them. Everything was fine, just a little break dust… Very nice!

Thanks for coming to us Chet!

- 1607 W. Parmer Ln
5

Chris and the team always do a great job! You can trust them to do it right!

Thanks Robert!

- 303 RR 620 So.
5

I had a wonderful experience! Melissa was honest, educating and fair. Definitely have a new customer for life

Thanks Lisa! We're thrilled to have you as a customer!

- 12990 Research Blvd
5

Knowledgeable. Helpful. Honest. Go. Melissa is great. Be happy.

Thanks for the great review Beau!

- 12990 Research Blvd
5

Really great service. I was traveling so needed my brakes fixed before I started my 18hr return drive. They fit me in, gave me options, and didn’t try to upsell. I couldn’t be happier. I highly recommend using this company if you’re in Texas!!

Thanks Tammi! Glad we could help you out!

- 10181 E. Crystal Falls Parkway
5

I've taken my car to other places to get stuff done on it. Either they say it gets done, or it's not done right or whatever the case may be and I'm always having to go to Austin automotive to get it done right. Everytime I talk to Forrest he is always helpful, informative and the job gets done RIGHT Everytime. Not taking my car anywhere else except for Austin automotive from here on out!.

Thanks for coming to us Mason! We're thrilled to have you as a customer!

- 8405 Research Blvd.
5

Great service

Thanks Rafael!

- 1607 W. Parmer Ln
Austin's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 12990 Research Blvd (512) 331-5166, 1417 W. William Cannon Dr (512) 440-8878, 8405 Research Blvd. (512) 339-4199, 1800 S I-35 Frontage Road (512) 310-2890, 1607 W. Parmer Ln (512) 834-0604, 1915 So. Bell Blvd (512) 250-8381, 118 Trademark (512) 312-2177, 303 RR 620 So. (512) 266-0637, 103 Venture Blvd (512) 846-1335, 10181 E. Crystal Falls Parkway (512) 986-7064 if you have any issues in accessing any area of our website.